If we’ve learned anything over the past few decades of business globalization and technology evolution, it’s that virtually everyone in organizations, from CEOs to road warriors, hates complexity. The associated costs and productivity killers often attributable to the complex architectures underlying the applications they need to do their jobs is increasingly unacceptable to them. As we were developing RingCentral Global Office, the end-user experience was top of mind. Our goal was to deliver a single global UCaaS solution from the cloud that would provide end-users with a local calling experience regardless of their location or device. In developing the RingCentral Global Office ecosystem, we focused on the

leap year
The Earth orbits the sun every 365 days and 6 hours. So once every 4 years, this accumulated time gives us an extra day. Before leap years, calendars were largely based on lunar months, which only totaled 354 days annually. This resulted in months of drift in the calendar, which generally caused a great deal of confusion- imagine celebrating the harvest festival before any seeds had been sown! Thankfully, Leap Days were devised to iron everything out, so we now can be rest assured that we won’t ever have Christmas in the height of Summer. Here’s a rundown of some of the historical leaps forward that were made on this day.

As healthcare providers’ communications needs expand, so do stressors on healthcare IT departments. Doctors and care providers want to be able to call patients back from their business lines on their mobile devices, as that improves call back times, the patient experience, and satisfaction rates. IT managers have to keep up with growing BYOD use while also minimizing security risks and demand for IT budget and resources. Recent success story The largest free-standing, privately held cancer center in the United States, the Comprehensive Blood & Cancer Center (CBCC), found the right technology and communications solutions to enhance physician connectivity, improve patient experience, and eliminate complex manageability.

time for new phone system
Have you ever missed an important call? More than once? Regularly? It always seems to be right at that moment when you step away from your desk for just a second and a customer rings about THAT big deal. And whilst you may have become adept at hurdling desks in order to grab the phone before they ring off, what happens when you are out at meetings or can’t get to the office due to illness, adverse weather or transport issues? Ok so you can’t be everywhere at once. But that’s in the physical world - the virtual world is an entirely different story. The cloud essentially places your business phone everywhere. It’s like carrying your


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