RingCentral recently announced a complete integration with Desk.com which will allow users to provide personalized customer interactions during every call. Now, existing Desk.com customer records are instantly matched to incoming callers and displayed on the screen, so agents can immediately provide insightful conversations; a new Desk.com case is automatically created for each customer call, freeing the agent to focus on the customer; and agents can effortlessly enter notes about active calls directly in customer records. Here are three additional benefits of integrating RingCentral's cloud communications system with Desk.com can bring to your customer support team. 1) Productivity  Few people talk about the information superhighway anymore, so I

rc google for work
Today is an exciting day that marks a big step forward for RingCentral. Our flagship product RingCentral Office now integrates with Google for Work, a suite of tools that includes Gmail and Google Docs. Why is this important?  Here at RingCentral, we've set out to redefine business communications by eliminating the expense and complications of legacy on-premise systems. RingCentral has become a leading cloud-based communications solution relied on by more than 300,000 businesses. By integrating RingCentral with Google for Work, we are where you are –


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