twitter care
When things go wrong for customers, the standard reaction now is to head to Twitter and find out what is going on. From bad weather and cancelled flights, to broken technology and faulty goods, Twitter has become a go-to service for concerned customers. Some businesses have been slow to accept the new face of customer service. But for the brands that have embraced the changes, putting social media at the heart of customer service has meant greater brand loyalty, positive word of mouth, and a better customer experience. 1) Transport for London Traveling in one of the world’s busiest cities has the potential to be stressful—which is why

Cleantech Group accelerates sustainable innovation through data, events, and strategy. Founded in 2002, Cleantech Group’s (CTG) connects corporations with innovation, at scale, by allowing them to find, vet, and connect with startups—efficiently building an innovation pipeline. CTG’s global events, which convene corporates and startups, along with other players shaping the future of sustainable innovation. CTG is headquartered in San Francisco, California and has additional offices in London and New York, currently they have 45 employees. All of Cleantech Group’s employees use RingCentral Office for both internal and external communications. With clients all over the world, the company finds

b2b tools
Infographics are gaining popularity and momentum in our technological age. Using familiar icons and images, infographics convey a complex concept or explain a detailed relationship. If you think about it, infographics have actually been around for thousands of years dating back to cave paintings and primitive maps. One of the reasons for the success of the infographic is that it can take a mountain of information and turn it into a more appealing and smaller set of graphics. This caters to shorter attention spans in the digital age. You may have just recently started noticing infographics online, but they have been in plain sight in our everyday lives for decades. They can be found, just to name a few, on television news


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