smb mobility
Small business owners and employees face challenges. Small business typically equals small budgets, small staff, and small amounts of time. In spite of this, the demands on small businesses and their staff are still quite large. Workers are required to wear numerous hats and perform cross-functional duties constantly. Time can be a massive factor for smaller companies with big demands, requiring workers to be more productive, performing their duties in and outside of the office. Changing demand is forcing all workers at companies big and small to have

We are pleased to announce that our 7.1 launch for RingCentral Office is happening today!  We continue to lead the industry as a pure play cloud business communications provider by staying on top of the latest features that add the greatest value, flexibility, quality and security. Here’s the most current updates to our flagship product with the launch of version 7.1. Secure Voice ( Encrypted Voice) In this release, we further strengthen our security with Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption between endpoints on the network, including desk phones, conference phones, RingCentral mobile app and

Voicemail to Text API Blog image2
Announcing the latest addition to the RingCentral for Developers growing library of APIs -- the Voicemail Preview API uses a voicemail transcription service that produces a text-based preview of the audio voice message. This capability automatically transcribes the voicemail and makes the text available directly in the message object, enabling developers to add transcriptions easily to their mobile, web, or email applications. The Voicemail Preview API is included with RingCentral Office Enterprise edition. The Voicemail Preview API is offered as part of the Voicemail Preview feature in RingCentral Office Enterprise edition, providing text

social media for business
Marketing and advertising on social media is now the norm, replacing outdated traditional practices from decades ago. Antiquated placements in phone books, with dozens of different choices available, find most consumers casting them out into the trash. Running local newspaper ads are often left unseen in the thousands of choices available. While the argument of the death of print media rages on, many question the continued effectiveness of print media. We can all safely agree that Mark Zuckerberg’s Facebook site is reaching a much larger audience than Ma Bell’s printed Yellow Pages, the Wall Street Journal and New York Times subscriptions -- since they have all moved online. Social media interactions, with the saturation of


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