a day in the life
Life used to be more straightforward. Work mostly took place in the office. You had your computer and phone on your desk and that was pretty much all you needed. Now we’re much more mobile and working patterns have a tendency to vary as we gain new tools to work more flexibly. The problem is, once you step away from your desk, you are off the system. If your office phone rings, the call either eventually goes to voicemail or a well-meaning colleague answers on your behalf only to inform them you are in fact not there. If you are a busy person,

your customer
Last week, October 15, 2015, was Get To Know Your Customer Day! How well do you know your customers? Could you know them better? There are many ways to get to know customers. You can invest in focus groups, dig into data and analyze behavior. But, what about simply taking the time to ask the right questions!?  Your customers have all the answers you need! They are a wealth of information, and if ask the right questions, they can reveal so much. Here are five questions every business should be asking customers they hope to get to know better: 1) “How are we doing?” and “Why?” A simple

back to the future
In the movie "Back to the Future Part II," Marty McFly travels to October 21, 2015, to save his children, yet to be born in the original "Back to the Future" in 1985. Watching these movies in the 80s, who didn’t covet the ultimate time machine, Doc’s DeLorean car? Fast-forwarding to today, the future is now. Cars may not be time machines, but they do have some pretty amazing capacities. Could Doc have imagined that Silicon Valley -- not Detroit, or Germany, or Japan -- would hold the future of the automotive industry? Drive through the Valley, and, chances are, you’ll see lots of Teslas, built

ringcentral support website
Getting answers to your support questions – easier than ever! When you have how-to questions, you want answers and you want them fast. RingCentral is excited to introduce the redesigned RingCentral Customer Care Center US/CA website launching today at success.ringcentral.com. The new design makes it much easier for administrators and users to find answers to questions about the RingCentral suite of products through Frequently Asked Questions on the front page, Popular Articles on the Knowledgebase, and quick links to Community, Guides and Videos, Learning Center and Downloads. The new, intuitive design is based on feedback from the


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