mobile phone use at work
With the average Brit now checking their phone every 6 and a half minutes, it’s clear why mobile phone usage at work is a concern for many employers. In fact, mobile phone usage has been named by employers as the number one way they believe employees waste time at work. But are mobile phones really that much of a hindrance in the office, or can they be a valuable work tool, if used in the right way? Working out how to limit the time spent by employees on their mobile phones can cause massive stress to employers. Many employers have

lead generation
The aim of any business is to generate more leads and sales, and therefore to increase profit. But not all businesses know how to reach right people and boost conversions. The biggest problem may occur when you’re looking for appropriate software. Here are a few tips from SMB Guru on how find the best tools which help you to maximize your leads, turn them into buying customers and improve the success of your business. 1) Learn your customers’ preferences With the growth of your business your customer base expands. It’s crucial for any business to know their customers’ opinions and expectations. There is a number of data

contact center webinar
In the not-too-distant past, the voice call was king in the contact center. In fact, it was really the only game in town. But times have changed—and technology right along with it—and your company needs to keep up, or risk being left behind. Today’s consumers have many options for communicating with your company besides voice, including email, online chat, SMS, and social media. Discover how an integrated and multi-channel contact center can bring all of these channels together into a unified platform that can dramatically improve both customer satisfaction and agent productivity. Join Niel Levonius, Director of Product Marketing, and Chris Leon, Senior Manager of Product

integrate-with-custom-apps 1
In response to developer interest, we have expanded our SDK offerings to include C#, supporting both native .NET apps as well as mobile apps on Android and iOS with Xamarin. With this client SDK, API calls to the RingCentral Connect Platform can be created and maintained easily using Visual Studio and Xamarin Studio. Common use cases supported by the SDK include sending SMS messages, making calls via RingOut, retrieving call log records, streaming call recordings, subscribing for events and sending / receiving faxes. In addition to the ability to handle any RingCentral Connect Platform API request, the C# SDK provides enhanced functionality for OAuth


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