Adam Fishman is responsible for recruiting new drivers to Lyft, a fast-growing ride-sharing service. Adam, Lyft's director of marketing, is responsible for both growth initiatives and operations - which means he's always on the lookout for tools that can help San Francisco-based Lyft gain ground in the urban transportation market.
One of the tools on which Adam's team has grown reliant is RingCentral Office (RingCentral's complete business phone system hosted in the cloud). Before using Office, Lyft's employees were using cell phones to communicate with current and prospective drivers. But that was far from ideal, Adam told us.
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Organic By Nature, Inc. produces organic dietary supplements that promote health and well-being. The company, Tom told us in a recent conversation, was founded with the goal of offering simple, pure nutritional products.
"Our founder, Dave Sandoval, had worked for a conventional supplement company and saw how unscrupulously it was run," Tom said. "He left and started his own company in response."
For a business that has simplicity as one of its guiding values, however, Organic By Nature had a devilishly complex phone system. Tom, who is charged with Organic By Nature's
You may be a fan of RingCentral business phone service - but are you a Superfan?
We created the RingCentral Superfan Program to give our happiest customers a chance to make their voices heard. RingCentral Superfans receive a number of special benefits, including:
Invitations to product beta tests
Webinars and educational programs
A venue to provide product feedback
Opportunities to be "interviewed" for a story on RingCentral Connect
In the near future, we'll be introducing an online community for Superfans, as well. It will give Superfans a chance to share RingCentral tips
Patrick Houston is a seasoned tech media veteran. He wrote for and served as a bureau chief at Businessweek before leading Yahoo's tech channel - and later became the editor-in-chief of CNET, the nation's most widely read tech news platform.
Now, Patrick is trying his hand at entrepreneurship with CloudBase3.com. The site - an offshoot of Patrick's many years communicating with tech experts and writing for the consumer - helps companies with their cloud-service purchase decisions.
"The site's purpose is providing expert ratings and reviews, customer ratings, product and service rankings
Sunwarrior is an international nutrition supplement supplier for large chains such as Whole Foods, The Vitamin Shoppe and Health Smart. The company created a protein-based supplement that is organic, dairy-, soy-, genetically modified organism- and allergen-free. While the company provided the market with a popular niche product, they were losing business because of their out-of-date ShoreTel PBX system.
The company went down a conventional path with regard to its phone system, paying thousands of dollars upfront for hardware. But as expensive as it was, the system crashed half a dozen times
Dessange is an internationally acclaimed franchisor with over 1000 salons, close to 200 beauty institutes, and eight training centers in 45 countries. The company’s headquarters in the United States are located in Massachusetts, but its salons exist all over the country.
So when the chance came to try an internet phone solution, Dessange jumped at the opportunity.
Linda Halbruner, senior director of IT for Dessange International Inc., knew something had to change with her old on-premise phone system (PBX). Each of Dessange's 10 PBX-equipped locations required expensive technicians and hours
DCIT develops point-of-sale and inventory-control software for jewelry retailers. The company's MySQL-based software is designed to be reliable, scalable and easy to use - so it's little wonder DCIT turned to RingCentral for business phone service.
DCIT is heavily reliant on its phone system, company founder Raffi Minassian told us. DCIT sells its products through an e-commerce portal, but it offers implementation assistance to new customers over the phone. The firm provides phone-based support on an ongoing basis, as well.
"Our customers like to call in for tech support," Raffi said.
Ever tried to find an apartment? It's not a fun process. One RingCentral customer, Apartment Hunters, helps make the apartment-discovery process a little less painful - for people in its central Florida operating area, at least.
The firm's service is completely free to use. (Its revenue comes from the apartment communities with which it collaborates.) Apartment Hunters offers an apartment-search portal on its website, and it has retail locations in Tampa, Orlando and Gainesville.
Agents are also available to meet with clients at their homes or workplaces. Between site visits