When Cresa CIO, Dave Nuss, joined the real estate services firm four years ago, he found 11 different Customer Relationship Management systems in use, as well as a hodgepodge of Voice over IP and traditional PBX phone systems.
[caption id="attachment_17361" align="aligncenter" width="640"] Cresa CIO, Dave Nuss, and RingCentral’s VP of PRoduct Management, Jose Pastor, discuss the value of telephony integration with Salesforce.com at Dreamforce
Platinum Estates is an independent, family business that specialises in residential sales and lettings, landlord services and property management across the Crawley areas. With a single office and a 10-strong team, the company prides itself on the service it provides clients.
Platinum Estates uses RingCentral to provide clients with better customer service and support, enabling it to respond to emergency landlord and tenant issues and answer vendor queries promptly.
“As a small business operating in a small part of the UK, word-of-mouth goes a long
SelfBuild Ireland is a rapidly growing family run company, specialising in the self-build trade. Its quarterly magazine, SelfBuild and Improve, features articles on practical aspects of design and construction. The company’s website, www.selfbuild.ie, provides self-build and home improvement enthusiasts with advice, videos on “how to” and practical case studies, news and a listing of services that would be useful when self-building or renovating a home.
When the National Trust, decided to establish a fibre connection in the area, the company decided to piggyback
I am happy to share a fascinating case study describing how 24HR Lockouts, a leading provider of emergency locksmith services, recently leveraged the RingCentral Developer Platform to tightly integrate their custom CRM and dispatch system with RingCentral.
24HR Lockouts’ custom integration leveraged RingCentral’s call management APIs to handle incoming calls, while our SMS APIs were used to send and receive critical service messages. This complete phone and SMS integration enabled 24HR Lockouts reps to engage in real-time, bi-directional communication with customers and locksmiths directly from
With electric cars now traversing our roads, can battery-powered motorcycles be far behind? RingCentral discovered the answer to this question in the hills of northern California, where the world’s largest producer of electric motorcycles has its headquarters.
Zero Motorcycles has been called the Tesla of motorcycles. First-time riders of their vehicles liken the experience to a magic carpet ride. While riding one of these high-tech machines may be eerily smooth, it’s not tame. Top speed of the Zero SR exceeds 100 mph.
Equal parts office and factory,
We are pleased to announce that Tecta America has integrated RingCentral’s phone system into its business.
Tecta America is a national company with over 2500 employees. As the premier roofing contractor in the United States their offerings include installation, repair, emergency damage response, sustainability options and more. With operations from coast to coast, it was essential that Tecta America had a way to seamlessly and efficiently connect both its customers and employees.
By switching to RingCentral, Tecta America is enabling its
DMEautomotive (DMEa) is an innovation-driven automotive marketing firm with offices in Daytona Beach and Jacksonville, Florida. Its workforce of 400 associates includes a significant number of remote workers dispersed throughout northeastern Florida. RingCentral sat down with DMEa IT Director David Lachicotte and discussed his company’s cloud-based phone solution. Some excerpts follow.
RingCentral: What drove DMEa’s decision to implement RingCentral?
David Lachicotte: In our old PBX system, the reliability was at a single point. If it went
As mobile and distributed workforces become more common and companies continue to push for growth, enterprises are challenged to find more flexible tools for communication. Recently DMEautomotive (DMEa) chose to replace their PBX phone system with a cloud-based communications system from RingCentral. Their reasoning was sound: RingCentral was versatile, it offered multiple failover safeguards, and every worker could have their own company phone number.