DMEautomotive (DMEa) is an innovation-driven automotive marketing firm with offices in Daytona Beach and Jacksonville, Florida. Its workforce of 400 associates includes a significant number of remote workers dispersed throughout northeastern Florida. RingCentral sat down with DMEa IT Director David Lachicotte and discussed his company’s cloud-based phone solution. Some excerpts follow.
RingCentral: What drove DMEa’s decision to implement RingCentral?
David Lachicotte: In our old PBX system, the reliability was at a single point. If it went
As mobile and distributed workforces become more common and companies continue to push for growth, enterprises are challenged to find more flexible tools for communication. Recently DMEautomotive (DMEa) chose to replace their PBX phone system with a cloud-based communications system from RingCentral. Their reasoning was sound: RingCentral was versatile, it offered multiple failover safeguards, and every worker could have their own company phone number.
The premier BMW dealership in Southern California
Pacific BMW is one of the largest BMW dealerships on the West Coast. Founded in 1982, the dealership has experienced exponential growth in providing its customers with a variety of automotive solutions. The dealership has a wide range of new and pre-owned vehicles as well as a highly trained staff of auto repair technicians and a large inventory of BMW parts. Based out of Glendale, California, Pacific BMW has 150 employees.
Maintaining professionalism and privacy
Several of the capabilities offered
Cleantech Group accelerates sustainable innovation through data, events, and strategy. Founded in 2002, Cleantech Group’s (CTG) connects corporations with innovation, at scale, by allowing them to find, vet, and connect with startups—efficiently building an innovation pipeline. CTG’s global events, which convene corporates and startups, along with other players shaping the future of sustainable innovation. CTG is headquartered in San Francisco, California and has additional offices in London and New York, currently they have 45 employees.
All of Cleantech Group’s employees use
A leading IT service provider for the retail sector, Level 10, provides hardware procurement, software development, asset management, maintenance, and in-store technician support for retail businesses. They also act as an extension of retailers’ IT teams through their technology and mobile deployments during store openings, closings, and remodeling projects. Founded in 2001 as TekservePOS, the company has since rebranded itself as Level 10. Their 120 employees are dispersed between the company headquarters in Hoffman Estates, Illinois and other office locations in Connecticut, Washington,
Coursera provides the world with free online courses by partnering with top universities and educational institutions all over the world. Founded by Stanford University professors, Coursera has created a unique, interactive online education platform that encourages students to engage via forums, discussions and even in-person meetings. Coursera offers over 400 different online courses ranging from humanities to engineering. Founded in 2011, Coursera’s headquarter office is in Mountain View, CA, where they have just over 100 employees at this time (you can meet their unique team
Howard Midstream Energy Partners (HMEP), founded in 2011, is an independent midstream energy company based out of South Texas. They are currently using a RingCentral phone solution to streamline communication across six locations. HMEP is accomplishing this by replacing their archaic on-premises PBX system with RingCentral’s complete, integrated cloud-based business communication system. The new solution enables employees to work efficiently and independently.
In addition, the entire phone system is much easier for HMEP’s IT staff to manage. Prior to RingCentral, HMEP used
RingCentral customer, Optimum Healthcare Solutions Group, was founded in 2003 and provides a wide range of medical and health services for both the individual and larger corporation. The company has grown rapidly into a one-stop-shop that provides full assessment, treatment, rehabilitation and performance continuum for all of its patients. Today, Optimum Healthcare has 32 employees located across 24 clinics, spanning seven counties in the UK.
Life for Optimum Healthcare before RingCentral
Before RingCentral, Optimum Healthcare was receiving upwards of 500 inbound and outbound calls