Matt Dancik, the founder of real estate investment firm Dancik Capital Group, spends a lot of his time on the phone. He has partners in Southern California and New York with whom he communicates constantly, and he works with title companies, appraisers and property owners across the nation. When Matt founded DCG, he knew much […]
There are four different ways you can view faxes received through your RingCentral account: 1. The Message Inbox through the RingCentral web interface Log in to your RingCentral Account via an internet browser. Make sure to enter the correct extension number. Click on Messages >> Inbox. Click View on the corresponding fax message you want to […]
With RingCentral, you can record phone calls (as an alternative, for example, to taking notes) by simply pressing *9 on your keypad. To end and save the recording, press *9 again, or hang up and the call recording will be saved automatically. To retrieve the call recording, login to your RingCentral online account. Click on […]
Customizing your fax cover page is easy with the RingCentral Softphone (Call Controller). You can choose from various cover letter templates, or you can create your own and include a company logo. Watch the brief video above for step-by-step instructions. Get more information on RingCentral Fax. Note: at this time, it is not yet possible […]
The RingCentral softphone (or call controller) is an intuitive software interface that integrates your business phone functions onto your computer. With the RingCentral softphone installed on your PC, you can: Screen callers Answer calls on a PC One-touch call response Route calls on the fly Give callers a text-to-speech message before answering Pick up the […]
You need to step out for lunch or leave the office for a business meeting. How would you like to be able to forward your calls to a designated person when you’re not available? With the RingCentral mobile app for iPhone/Android, changing forwarding rules is a snap. All you need to do is create custom rules […]
The Security Question is RingCentral‘s way of verifying your identity in order to preserve the integrity of your account. RingCentral’s customer service representatives are neither expected to say nor provide hints in case you cannot remember the answer to the Security Question. None of your requests can be completed without the correct answer. To change […]
Did you know you can add user extensions straight from RingCentral’s iPhone and iPad app? The above video walks you through the simple process. For more information on adding extensions to your RingCentral system, click here.
In a meeting? On another call? On vacation? Or just want to screen calls? RingCentral’s Do Not Disturb (DND) feature allows you to set answering rules for calls that go to your extension. Watch the video above to learn how to re-direct calls directly to a business greeting or voicemail. You can even set different […]
Re-setting your RingCentral password is easy. Visit https://service.ringcentral.com and click on the “Forgot Your Password” link. Watch the video above for more specific instructions.