The battle between freedom and control has raged since the dawn of civilization. Individuals crave liberty, while organizations need to keep things orderly. My own skirmish in this age-old fight broke out when I was a teenager. I wanted to hang out with my friends until the wee hours of the morning. My mother insisted I return home by 10 p.m. My freedom was important to me, but my mom had different priorities, like my safety, my health, and her peace of mind. Each of us had a different perspective—and each of us had a legitimate point of view. Footloose and landline free A similar struggle now is playing out

Here at RingCentral, we've learned a lot about being a cloud player in a large application ecosystem.  We've architected RingCentral to be an open platform giving developers robust APIs, tools, and resources for them to customize their own use of RingCentral. We use our own APIs to develop off-the-shelf integrations with some of the most popular enterprise applications.  It's a great way to fulfill customer demand while delivering greater productivity and flexibility to our customers who want RingCentral's telephony capabilities embedded in software they like to use. With our latest integrations, the new Microsoft Skype for Business and Outlook plugins, we are building on our

Call routing and handling via RingCentral Answering Rules are important aspects of configuring business phone systems and today we are releasing our beta Answering Rule API capabilities. For an overview, some benefits of Answering Rules include the ability to do the following: Give each employee and department their own business hours and create unique answering rules as needed. Set after-hours rules to route calls to a home phone number, directly to voicemail, a mobile phone, or any other working number. Routing schedule allows calls to your sales department to transfer to one

Brightway Insurance set out to make the world a better place for insurance buyers and for businesses selling insurance. It’s fair to say they’ve succeeded; the company has held a spot on the Inc. 500’s fastest growing privately-held companies list eight years in a row, and last year was named the “No. 1 Franchise to Buy in the U.S.” by Forbes Magazine. Today we are happy to welcome them to the RingCentral family as the newest adopters of RingCentral Office and RingCentral Contact Center. Rapid Growth Drives Search for More Efficient Business Communications Solutions


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