ringcentral apple watch
We are pleased to announce that RingCentral Mobile® for Apple Watch® is available today. With this new release, Apple Watch users can stay connected while on the go. Smartwatch, like Apple Watch, has become a mainstream in users’ daily life and demands continue growing. IDC estimated the number of wearable shipments would reach 76.1 million in 2015 and then 173.4 million in 2019.  According to the recent IDC’s Worldwide Quarterly Wearable Device Tracker, Apple shipped a total of 3.6 million units of Apple Watch in the second quarter of 2015. Apple Watch has rapidly risen to number two in the wearable market since its release

ringcentral technology fast 500
We're delighted to announce that RingCentral has been selected for Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. This accolade marks the second consecutive year that RingCentral has been listed on the Technology Fast 500™. This recognition is a testament to our market leadership in cloud business communications with the most advanced next generation solution alternative to complex, on-premise legacy phone systems. One of our key differentiators is RingCentral is incredibly simple to activate and manage, and can scale easily as a company grows. For businesses

business survival weather
The joys of summer… shorts, Hawaiian t-shirts, flip-flops… do they feel like a distant memory? That’s because by now all those items would have been banished to the back of the wardrobe to be replaced by woolly hats, jumpers and wellies. We have now entered that part of the year where snow, floods, gales and even leaves can make the most pleasant of journeys to work, feel like a never-ending odyssey. But whilst reaching the office can be more than a little frustrating, customers needn’t be feeling the same pains when trying to reach you. With today’s communication tools, maintaining business as usual in the face of adversity can be achieved with the simple touch of a button. When caught out by

contact center ebook 1
Most contact center managers today recognize the symbiotic relationship that exists between customers and agents: both depend on the other for their ultimate satisfaction during their encounters. So rather than looking outward for ways to make your customers happier, consider looking inward for ways make your agents happier. When calling your contact center, customers are looking for a pleasant, interactive experience with a knowledgeable agent. But before that can happen, agents need the proper tools and training to get the job done right. When they do, they’ll naturally feel less frustration with their jobs, which in turn helps them project a virtual smile that can boost

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