future proof biz
In my career before RingCentral, growth was a wonderful thing to experience, but it was also terrible. We were a small education company focused on green architecture and education. Working on a shoestring budget, we were forced to operate with inventive systems and free services/software that we could find in order to stay organized and conduct normal business on a daily basis. Every time we found a new free program that could closely meet our needs I was ecstatic. It almost felt heroic. This behavior continued until a patchwork system of free services was providing all

starting a business
Despite what you might think after reading all these successful startup stories circulating around the web, running your own businesses isn't a piece of cake. It certainly helps a lot if you enter the scene already prepared and with a clear plan to guide you ahead in realizing your objectives. Here are five essential things you should know to avoid committing some of the worst foundational mistakes right when starting your very own business. 1) Get your practical knowledge fix. As a solo entrepreneur, you'll be responsible for each and every aspect of your operation. You'll handle areas like sales and marketing, but also in the tough, and

I’m excited to announce the publication of Callinize for RingCentral, a suite of high-quality CTI integrations that connects RingCentral with SugarCRM, Infusionsoft, Insightly, Zoho, Salesforce, and other leading CRMs. Screen pop, click-to-dial, and advanced analytics. Callinize’s high-quality integration includes a sophisticated, omni-present “call status” panel that lights up in front of an agent when there’s an inbound call, regardless if the agent has their CRM app open. The panel intelligently displays both basic caller information as well as pull in contact info from SugarCRM and others.  Agents can then inject call notes

stress management
Our jobs can be demanding so it is important to take steps to reduce stress levels while working. There are lots of small changes one can make throughout the day to de-stress. In recognition of National Stress Awareness Day (April 16, 2016) try these three easy ways to help you de-stress while at work. 1) Take Breaks Work is a place of doing. Meetings, phone calls, and deadlines dominate the work day. This can leave you mentally exhausted and stressed. Therefore, it is important to schedule time to de-stress. Don’t just say you’ll take a break, actually schedule it into your calendar. Whether it’s an


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