ringcentral interns 2015
Summer term is a peak time for junior year college students, as it is the last chance to gain the most realistic career experience before graduating. It is also a time to distinguish your final interests and prepare for future full-time jobs. For this reason, I have devoted my junior summer to being a Public Relations and Social Media Intern at RingCentral. RingCentral, founded in 1999, is a leading provider of cloud-based phone systems for businesses. With the recent acquisition of Glip, it is gearing towards efficient collaboration and communication within companies. RingCentral’s Intern program, or as we like to call it —

I am happy to share a fascinating case study describing how 24HR Lockouts, a leading provider of emergency locksmith services, recently leveraged the RingCentral Developer Platform to tightly integrate their custom CRM and dispatch system with RingCentral. 24HR Lockouts’ custom integration leveraged RingCentral’s call management APIs to handle incoming calls, while our SMS APIs were used to send and receive critical service messages. This complete phone and SMS integration enabled 24HR Lockouts reps to engage in real-time, bi-directional communication with customers and locksmiths directly from their custom dispatch software. All data is then logged in 24HR Lockouts’ system for tracking and dispute resolution purposes. Knowing how

Names matter. I don’t often quote Dale Carnegie, but he was right when he said, “Remember that a person’s name is to that person the sweetest and most important sound in any language.” A salesperson who remembers your name is more likely to get the sale than one who calls you the wrong name or botches the pronunciation of it. Product names matter, too. When we announced in June that Glip was becoming part of RingCentral, a surprising amount of the pushback we got from existing customers was on the idea that Glip would be renamed RingCentral Teams. We heard you, and here’s the verdict: Glip will still be

For the past few weeks we’ve discussed the benefits and setup of integrating Office 365 with RingCentral. For those already using the RingCentral for Office 365 integration, the benefits are clear. But like that album purchased for that one catchy track while the other songs become your actual favorites over time, a few practices with this integration will really stick with you. As we move more of our work experience into the browser, learned behaviors begin to change, slowly. At first this transition feels a little strange. But over time the real benefits in efficiency and productivity start to shine. Here are a few tips that I’ve picked up


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