Preparing for this Global Office release had me thinking about my days working at Input, Inc. As a global company back then, I had counterparts in the Frankfurt and Paris offices. I clearly remember the frustration of trying to collaborate on projects with these overseas offices. In fact, even a basic phone call was an effort. I remember hesitating more than once before making a call to the Paris office because I knew long-distance charges were very expensive. Management warned us about keeping costs down and staying in budget, so I would actually second-guess myself, wondering if my questions about the project were important enough for

Like most businesses today, your company probably has a disaster recovery plan in place should a major disaster strike. But if you operate a contact center, it doesn’t take a hurricane or fire to cause a major impact to your business. Something as simple as someone unplugging a communications server or an employee opening a virus-infected email could take down your network—fast. So how can you make sure your contact center can successfully weather whatever type of disaster comes its way? Join Chris Leong, RingCentral Senior Product Marketing Manager, and Marco Casalaina, VP of Integrations and Contact Center, for an informative webinar, the Top Five Ways

Though cloud business communications solutions offer advantages over on-premise systems, concerns around security, reliability, control, and support are top of mind for companies considering the transition. The question comes down to whether the cloud will take your company to new heights or make it all come crashing down. On Wednesday, February 3, 2016, representatives of IDC, RingCentral, and Del Monte Foods answered this very question. In a one-hour webinar on enterprise cloud communications, commonly cited concerns around security took center stage. Amy Lind, a research manager at IDC, spoke about the latest research on what we can expect next from cloud communications. Next, RingCentral’s

Today, we’ve announced the appointment of David Sipes as Chief Revenue Officer. It’s a newly created position to oversee the RingCentral’s go-to-market efforts world wide including sales, marketing, customer care, as well as business development, and corporate development. This is a new position that recognizes Dave’s leadership and numerous contributions he’s made over the years to RingCentral.  Dave is a seven year veteran at RingCentral and has overseen a variety of key functions, most recently serving as Executive Vice President of Corporate Development. Dave has a history of accomplishments here. He led RingCentral’s distribution partnership with BT in the UK while opening the company’s


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