Google+ is a hot online topic right now, and many small business owners are wondering if it’s the next big marketing opportunity on the Internet. Google certainly wants everyone to believe this and is taking a proactive stance to prove that they’re serious about their new social media site that they’ve aligned to compete directly [...]

Today is “Get to Know Your Customer Day,” and for businesses of all sizes, understanding the constantly evolving needs and wants of customers is not just a good idea, it’s essential for both initial and long-term success – especially in today’s competitive market. The valuable knowledge obtained through always listening to your customers is what [...]

With so much focus on Facebook and Twitter, it’s not surprising that many small business owners have overlooked other available social media tools that can help them build their brand recognition and increase their credibility. Two of the tools that are particularly beneficial for small business are LinkedIn and Quora. LinkedIn’s network building capabilities and [...]

Continuing in our special series Social Media 101 for Small Business Owners, we’re discussing blogs and why an increasing number of small business owners are now finding this tool to be a highly effective way to increase their online presence and grow their brand awareness. If you’re like most small business owners, you probably already [...]

For business owners, there is a tremendous amount of information to be discovered on Facebook, along with significant marketing opportunities. The following 12 Facebook pages can be used as resources for growing your business. We’ve included pages that offer helpful how-to tips, advice, and links to relevant business-related articles, along with examples of Facebook pages that can [...]

This entire month at RingCentral, we’ll be featuring a special series around covering Social Media 101 for Small Business. We’ll be delving into a variety of social media platforms including Facebook, Twitter, and LinkedIn, as well as location-based tools such as Foursquare, Gowalla, and Loopt.  We’ll also be discussing blogging, mobile marketing, and how you [...]

Word-of-mouth marketing has been used by businesses since the beginning of time to attract customers. Although technology continues to advance at a rapid pace, this most basic form of marketing has never been more effective at bringing in new business. Every type of business from large corporations to independent contractors can capture the power of [...]

The holiday shopping season is upon us once again, and this year, there’s a new promotion day to add to Black Friday and Cyber Monday. Dubbed Small Business Saturday November 27th is now the day that shoppers are being encouraged to buy from local merchants. Along with American Express asking consumers to participate in Small [...]

Running a business can be both rewarding and extremely time-consuming. From managing day-to-day operations to keeping customers happy, it can be a struggle to stay on top of what you need to know to remain competitive and continue to grow. Fortunately, there’s a bounty of information to be found on the Internet that can keep [...]

Even though your customers are more likely than ever to find you through an online search, they’re still likely to pick up the phone and call you before buying from you. So, it’s essential that they can find your phone number easily on a number of internet locations. Of course, you’ll need to start with [...]

Receiving comments from happy customers makes our day. We get lots of great feedback from business owners who consider RingCentral to be a key component of their success. So, we wanted to take this opportunity to thank all of our customers and share just a few of their amazing messages that we’ve received recently. Do [...]

Thanks to everyone who entered RingCentral’s Keep in Touch Giveaway on Facebook! We received thousands of entries and chose five lucky winners who are now enjoying their new Apple iPads. Among our winners was Aaron Jacobs of Tacoma, Washington. Aaron is the owner and director of casting at Reel Extras, the largest casting service in [...]

With the tremendous growth of social media over the last several years, businesses are increasingly finding Facebook and Twitter necessary tools for managing customer relations. In fact, over half of the Fortune 100 companies are now using Twitter for handling direct customer queries. And, with more than 400 million registered users, Facebook has become an [...]