The next article in our call management series covers call logs. Get a complete record of every call and fax that’s coming into and going out of your company with call logs. You’ll be able to see the number of the caller, number or extension dialed, calling credits used, and time, date, and length of [...]

This week’s Call Management Series article is how to use RingCentral as a virtual calling card. Next time you’re on the road and want to make a call from your hotel room or discover your cell phone is dead, use your RingCentral number to make calls. You’ll not only save money but also display your [...]

The next article in our call management series focuses on call recording. Recordings can come in handy when you want to train new employees, evaluate customer service calls, or save conversations for legal reasons. It also eliminates the need to take notes so you can give the caller your full attention. It’s easy to keep [...]

It’s a simple fact: Customers use your number to reach your company. So it makes sense to deploy local numbers where you want to reach more customers and explore new markets. Get started by taking a look at your call logs to see where most of your calls are coming from. If you’re a nationwide [...]