We’re feeling the love this week and have another great story to share with you as part of our RingCentral Voices series. Today, we’re featuring Tasha and Andy Taylor of Taylor & Taylor Law Firm. As attorneys with a new practice, they are busy working on cases through the day while also juggling the demands [...]

If you’re like many business owners you’ve made a new year’s resolution to grow your business. Yet, to see real results, you need implementable strategies that will actually bring in new customers, increase sales, and save you money. Yes, RingCentral can be a key component to business growth in 2011. Here’s how: Enabling Customers to [...]

With over 300,000 Google Android™ phones being activated each and every day, there is no disputing the popularity of the Android which now rivals iPhone and Blackberry. And with loads of available apps and tremendous functionality, it’s no wonder Android users are steadfastly devoted to their phones. Of course, we’ve heard from many customers who [...]

Customize your customer’s experience with pre-recorded music. It’s easy to add anything from classical to classic rock and keep your customers entertained while they wait. Simply add a pre-recorded .wav file, and no doubt, it’ll be music to their ears. Follow these steps: 1. In your online account, click the My Settings tab. 2. Click [...]

Receiving comments from happy customers makes our day. We get lots of great feedback from business owners who consider RingCentral to be a key component of their success. So, we wanted to take this opportunity to thank all of our customers and share just a few of their amazing messages that we’ve received recently. Do [...]

                Choosing the right phone system is vital to the success of a small business. When you consider that for most business owners the phone continues to be a primary means of communicating with prospects, existing customers, and suppliers, simply using a home-based landline or personal cell phone [...]

Here’s a great way to have even more control over your calls. If you’re on another call and don’t want to be interrupted, send a quick message to the caller using text-to-speech technology. Download the Call Controller™, if you haven’t already. When a call comes in, you’ll see the caller’s name and number and have [...]

A fascinating survey conducted by RingCentral shows an emerging trend in the way America’s small businesses are operating. Here’s the scoop. When I first started writing for RingCentral, one of the ideas thrown around in our early brainstorming sessions was to open up the data that customers were supplying the company in order to help [...]

One Phone Number = Increased Trust In the five years I worked as a professional telecommuter, my number one rule was always “be reachable”. This meant almost always having my work phone number routed directly to my home number or cell. I remember one memorable nighttime call from an Australian co-worker looking to leave me [...]