truck and trailer
Bowman Trailer Leasing has been providing trailers and containers for land, sea and on-site storage since 1972. With locations across 14 states, the company has become the leading trailer rental company on the East Coast. It has more than 175 employees and caters to Fortune 500 companies such as Wal-Mart Stores, Pepsi and Coca-Cola. Bowman Trailer Leasing is headquartered in Maryland, with 32 locations throughout the East Coast. A majority of its employees work remotely, but it was at headquarters that problems started to arise with the company’s old Avaya PBX system. What were those problems? More than 30 employees were attempting to share 16 voicemail boxes. No one had direct

love my work
Most companies would love to have customers who act as cheerleaders for their brand. Excellent customer service and first-class products might be the basis for persuading your customers to act as brand ambassadors, but there is a critical step that needs to come even before this. How can you expect your customers to be your brand ambassadors if your employees are not? How can you expect your customers to love your brand and rave about your brand if you don’t inspire the same love and advocacy internally? In 2011 Gallup revealed that 71% of the American workforce is "not engaged" or "actively disengaged"

So lately you’ve been getting a sinking feeling every time you walk by your PBX closet. Could it be your gut telling you that a PBX phone system just isn't working for your business anymore? Don't worry, you're not alone. Seventy percent of businesses are dissatisfied with their on-premise phone systems, saying that on-prem phones are inadequate for keeping up with the way we work today. (See this infographic for more details on PBX ennui.) The new world of work is mobile, distributed and instantly responsive. Businesses need a phone system that can embrace these challenges by delivering the right mix of features, convenience and value. (With no clunky hardware to hide in a closet.)


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