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Friday Five: 5 Reasons Why Customer Loyalty Matters

Meaghan EdelsteinApril 12, 2013

In recognition of International Customer Loyalty Month, today’s Friday Five provides tips and tactics to ensure your business leverages customer loyalty to the fullest. Last week's post, 5 Tips for Creating Customer Loyalty For Your Business, provided actionable steps any business can take to jump-start a thriving customer loyalty strategy. Today I share five reasons why your business should care about customer loyalty: 1) The 80-20 Rule The 80-20 rule simply states that 80 percent of business comes from 20 percent of customers. This rule is widely accepted amongst businesses of all shapes and sizes - generally, a small group of your customers are generating the Read More »

RingCentral Lauded as Part of Economy-Boosting “Jobs Machine”

Ben Foster April 12, 2013

Very exciting news: RingCentral has garnered a mention in The Economist! This week the magazine published an article on immigrants helping to create jobs in America - part of a broader discussion on immigrants and the role they play in the U.S. economy. (Congress is now considering legislation which may increase the number of visas available to highly skilled immigrants, among other provisions.) Why is RingCentral part of this conversation? Our CEO and co-founder, Vlad Shmunis, immigrated to California from Ukraine when he was young. He received bachelor's and master's degrees at San Francisco State University before founding his

Sharna Brockett April 11, 2013

Our own Vlad Shmunis has been named a semifinalist in Ernst & Young's Entrepreneur of the Year award for the Northern California region. This isn't the first time Ernst & Young has recognized Vlad as an entrepreneur of distinction: he was named a Finalist for the same award two years ago. Past Entrepreneur of the Year national honorees include Jeff Bezos of Amazon, Michael Dell of Dell, Inc. and Herb Kelleher of Southwest Airlines. In Vlad's words, the award demonstrates RingCentral's commitment to delivering success to companies large and small. “As an entrepreneur," he says, "my mission has been to lower the barriers to starting a business by making business communication solutions more accessible to

Bonnie Lam April 10, 2013

We are excited to announce that RingCentral has officially become an approved solution provider in Ingram Micro's cloud marketplace! Our team is spending this week at Ingram Micro's Cloud Summit in Phoenix, Ariz., where more than 500 Ingram Micro resellers are enjoying the sunshine. During the summit, Ingram resellers will have an opportunity to learn about how adding RingCentral to their portfolio will enable them to deliver a world-class IP communications platform to their customers. On Monday, RingCentral's female team members participated in the "Women in the Cloud" discussion hosted by Ingram Micro's VP of Cloud Services - Rene Bergeron - where there were active discussions on how the cloud opens