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RingCentral Is an OnDemand Top 100 Honoree

Sharna BrockettMay 7, 2013

Exciting news: For the second year in a row, RingCentral has been named one of AlwaysOn's 100 companies to watch. AlwaysOn, a media company serving private-company entrepreneurs and executives, conducted a rigorous three-month search for the companies that are disrupting computing the most. The final list of 100 firms - known as the OnDemand Top 100 - was selected by the AlwaysOn editorial team and representatives from some of the market's best-known venture firms. Greylock Partners, Andreessen Horowitz, General Catalyst Partners and Intel Capital were among the venture investors who participated in the OnDemand Top 100 selection process. Five key points were considered in determining which privately held companies made the cut: innovation, market potential, commercialization, stakeholder Read More »

The New RingCentral Support Center: Auto-Receptionist Overview

Ben Foster May 7, 2013

Thus far we've discussed the new RingCentral Support Center's Billing, Number Transfer and Company Settings sections. This week we'll be covering the Auto-Receptionist. What is the Auto-Receptionist? As its name suggests, it controls what callers hear when they reach your RingCentral business number. In Auto-Receptionist, you control your settings for: - Greetings: where you can select a default or custom greeting (what customers will hear when they dial your company number) - Company hours: to determine at which hours calls will be directed to extensions or voicemail - Dial-by-name directory: which enables callers to search for members of your organization - Operator extension: where callers will be directed

Ben Foster May 6, 2013

At the very end of 2012, RingCentral introduced Business SMS - the first-in-class SMS solution that makes it possible to send and receive text messages at your RingCentral business number. Here's a quick cheat sheet to help you get the most out of Business SMS. What Do I Need? To use Business SMS, you will need: 1) A local RingCentral telephone number. (We hope to enable Business SMS on toll-free numbers in the future.) 2) A RingCentral Office account. 3) A device that runs Android or iOS. 4) The current version of the RingCentral platform. (We are migrating accounts to this platform now and anticipate that every RingCentral customer will have it by the summer.) How Do

Meaghan Edelstein May 3, 2013

Hashtags have gained popularity over the years, especially on the popular social network Twitter. Hashtags increase searchability and allow people to easily find and share information. However, hashtags can be overused - and therefore difficult to capitalize on. Today’s Friday Five will help cut through the noise by sharing five key hashtags that every business should know, follow and actively use. 1) #Business If you work in a business of any kind, the simple hashtag #Business is a must-follow. Thought leaders, journalists, media outlets and companies use #Business when sending out tweets related to all things business, including article links, quotes and advice. Here are