employee advocates
We've all seen them: Facebook posts written by someone at work, counting down the hours till the weekend and complaining about their boss/colleague/job/coffee facilities. It isn't a great advert for the company, is it? It’s so easy for employees to spread negativity about their workplace, to share their lack of enthusiasm and to indirectly tell friends not to buy their company's products. Contrast this with companies like Zappos, Google, Apple or any number of businesses with highly engaged employees. It’s not just about positivity: in one of its studies, Gallup showed that companies with high employee engagement levels earn 3.9 times as much per share as their

open books
Last month we shared a list of 5 Top Influencers’ Favorite Business Books. This month, in honor of Small Business Saturday, I’ll share five books written to help small business owners thrive and succeed. 1) Crush It Take your passions and turn them into successes! That’s what Gary Vaynerchuk’s book Crush It promises to deliver. One of today's most accomplished entrepreneurs, Vaynerchuk shares the secrets behind leveraging the internet to turn your small business goals into triumphs. In today’s fast-paced world, it’s imperative to learn how to

Yes, it's true: we've made RingCentral more secure! As part of our commitment to keep user accounts safe, we have greatly enhanced our password requirements. Previously, passwords were numeric-only. Now, when you click the "Reset your password?" link on the RingCentral service login page, you will be prompted to create a new alphanumeric password - one with a combination of letters, numbers and symbols. You will also have to create a PIN made up of six to 10 numbers (much like your old password). The PIN enables you to access your account from your phone - if, for example, you want to use the *86 hotkey to check your voicemail. When you log


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