RingCentral has been awarded a 2014 CRM Excellence Award by CUSTOMER Magazine. RingCentral Enterprise Edition, which was just enhanced with RC Meetings – high definition videoconferencing, screen and file sharing - is a market leader in cloud business communications. “The 15th Annual CRM Excellence Awards has recognized RingCentral for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief. “RingCentral has demonstrated to the editors of CUSTOMER magazine that the RingCentral Office Enterprise Edition improved the processes of their clients’ businesses by streamlining and facilitating the flow of information." RingCentral Office securely delivers quality fax, text and conferencing for businesses, regardless of size, location or type of device. “This

Happy holidays! Over the next six weeks, the UK will get to enjoy the Easter break and two May bank holidays, so many of us will be cheering in four-day workweeks. What a luxury! Well, not entirely. Time off is a luxury enjoyed by people who don’t own or work in a small business. Those who are involved in an SME don't just face the prospect of squeezing five days of work into four days - they must also worry about keeping the business operational should customers want to get in touch. Maintaining an "always-on" presence and delivering great customer service can be a real challenge for SMEs during the holiday period. So here are four tips for SMEs on how

Teles Properties was named one of Inc. 5000’s “Fastest Growing Companies” in 2013. Why? Because in 2007 Teles opened a unique high-end boutique for luxury real estate that has demonstrated innovative support for its agents and professional service for its customers. With over 40 employees and more than 300 agents, Teles Properties has eleven offices located on the California coast from Orange County to Monterey. Gene Maggio, Director of Technology at Teles Properties, was managing multiple offices which all had different phone systems. With the company’s rapid growth and constant expansion, the requests coming to IT became tedious and difficult to manage. “We started growing and we started opening new


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