RingCentral Connect http://blog.ringcentral.com RingCentral's Blog - RingCentral News and Tips Fri, 17 May 2013 18:36:45 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Friday Five: 5 Important LinkedIn Changes http://blog.ringcentral.com/2013/05/friday-five-5-linkedin-changes/ http://blog.ringcentral.com/2013/05/friday-five-5-linkedin-changes/#comments Fri, 17 May 2013 17:36:39 +0000 Meaghan Edelstein http://blog.ringcentral.com/?p=11154 Over the past several months, LinkedIn has implemented numerous updates. If you tweak your profile around these changes, you can increase your visibility, impact and influence on the social network. Today’s Friday Five covers five of LinkedIn’s most important changes and how to use them to your advantage. 1) Updated Privacy Policy and User Agreement. Just [...]

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]]> http://blog.ringcentral.com/2013/05/friday-five-5-linkedin-changes/feed/ 0 10 Ways You Can Beat Business Blogger’s Block http://blog.ringcentral.com/2013/05/10-ways-you-can-beat-business-bloggers-block/ http://blog.ringcentral.com/2013/05/10-ways-you-can-beat-business-bloggers-block/#comments Thu, 16 May 2013 17:33:28 +0000 Jamie Szwiec http://blog.ringcentral.com/?p=11143 Do you have a business blog? Last year, small businesses were one of the fastest-growing categories (20 percent increase) in Technorati’s directory of more than 1.3 million blogs. Smart move … considering that businesses with blogs – according to HubSpot - report 55 percent more website visitors versus those that do not blog. Sometimes, just getting a [...]

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]]> http://blog.ringcentral.com/2013/05/10-ways-you-can-beat-business-bloggers-block/feed/ 0 The New RingCentral Support Center: User Settings Overview http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-user-settings-overview/ http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-user-settings-overview/#comments Wed, 15 May 2013 17:13:12 +0000 Ben Foster http://blog.ringcentral.com/?p=11134 We’ve introduced you to several features within the new RingCentral Support Center over the past several weeks. Today, we’ll discuss the Support Center’s User Settings section. A “user” is a unique extension within a RingCentral account. Users can have their own direct numbers (a.k.a. lines), as well. Why do user settings matter? Whether you are [...]

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]]> http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-user-settings-overview/feed/ 0 RingCentral’s iOS App Now Features Inbound VoIP http://blog.ringcentral.com/2013/05/ringcentrals-ios-app-now-features-inbound-voip/ http://blog.ringcentral.com/2013/05/ringcentrals-ios-app-now-features-inbound-voip/#comments Mon, 13 May 2013 17:02:34 +0000 Ben Foster http://blog.ringcentral.com/?p=11118 There’s a new feature in RingCentral’s app for iOS devices: inbound voice-over-internet-protocol (VoIP) support. In addition to offering inbound VoIP, the latest version of the RingCentral iOS app – available for download now in the App Store – addresses a number of bugs. What does inbound VoIP support mean for you? If you’re a RingCentral [...]

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]]> http://blog.ringcentral.com/2013/05/ringcentrals-ios-app-now-features-inbound-voip/feed/ 4 Friday Five: 5 Best Practices for Social Brand Engagement http://blog.ringcentral.com/2013/05/friday-five-5-best-practices-for-social-brand-engagement/ http://blog.ringcentral.com/2013/05/friday-five-5-best-practices-for-social-brand-engagement/#comments Fri, 10 May 2013 17:28:57 +0000 Meaghan Edelstein http://blog.ringcentral.com/?p=11116 Social media is here to stay, and businesses of all types are taking advantage of the many benefits social networking offers. Those finding success are the ones able to breathe life into their organization, creating successful and sustainable social brand engagement. To get you started, here are five best practices for engaging socially: 1) Find Your [...]

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]]> http://blog.ringcentral.com/2013/05/friday-five-5-best-practices-for-social-brand-engagement/feed/ 0 RingCentral Is an OnDemand Top 100 Honoree http://blog.ringcentral.com/2013/05/ringcentral-is-an-ondemand-top-100-honoree/ http://blog.ringcentral.com/2013/05/ringcentral-is-an-ondemand-top-100-honoree/#comments Wed, 08 May 2013 04:58:45 +0000 Sharna Brockett http://blog.ringcentral.com/?p=11105 Exciting news: For the second year in a row, RingCentral has been named one of AlwaysOn’s 100 companies to watch. AlwaysOn, a media company serving private-company entrepreneurs and executives, conducted a rigorous three-month search for the companies that are disrupting computing the most. The final list of 100 firms – known as the OnDemand Top [...]

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]]> http://blog.ringcentral.com/2013/05/ringcentral-is-an-ondemand-top-100-honoree/feed/ 0 The New RingCentral Support Center: Auto-Receptionist Overview http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-auto-receptionist-overview/ http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-auto-receptionist-overview/#comments Tue, 07 May 2013 17:45:06 +0000 Ben Foster http://blog.ringcentral.com/?p=11059 Thus far we’ve discussed the new RingCentral Support Center’s Billing, Number Transfer and Company Settings sections. This week we’ll be covering the Auto-Receptionist. What is the Auto-Receptionist? As its name suggests, it controls what callers hear when they reach your RingCentral business number. In Auto-Receptionist, you control your settings for: - Greetings: where you can [...]

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]]> http://blog.ringcentral.com/2013/05/the-new-ringcentral-support-center-auto-receptionist-overview/feed/ 1 Cheat Sheet: RingCentral Business SMS http://blog.ringcentral.com/2013/05/cheat-sheet-ringcentral-business-sms/ http://blog.ringcentral.com/2013/05/cheat-sheet-ringcentral-business-sms/#comments Mon, 06 May 2013 17:41:09 +0000 Ben Foster http://blog.ringcentral.com/?p=10609 At the very end of 2012, RingCentral introduced Business SMS – the first-in-class SMS solution that makes it possible to send and receive text messages at your RingCentral business number. Here’s a quick cheat sheet to help you get the most out of Business SMS. What Do I Need? To use Business SMS, you will [...]

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]]> http://blog.ringcentral.com/2013/05/cheat-sheet-ringcentral-business-sms/feed/ 0 Friday Five: 5 Hashtags Every Business Should Follow http://blog.ringcentral.com/2013/05/friday-five-5-hashtags-every-business-should-follow/ http://blog.ringcentral.com/2013/05/friday-five-5-hashtags-every-business-should-follow/#comments Fri, 03 May 2013 17:26:40 +0000 Meaghan Edelstein http://blog.ringcentral.com/?p=11032 Hashtags have gained popularity over the years, especially on the popular social network Twitter. Hashtags increase searchability and allow people to easily find and share information. However, hashtags can be overused – and therefore difficult to capitalize on. Today’s Friday Five will help cut through the noise by sharing five key hashtags that every business [...]

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]]> http://blog.ringcentral.com/2013/05/friday-five-5-hashtags-every-business-should-follow/feed/ 1 RingCentral’s New Support Center: A Commitment to Improving Customer Service http://blog.ringcentral.com/2013/05/ringcentrals-new-support-center-a-commitment-to-improving-customer-service/ http://blog.ringcentral.com/2013/05/ringcentrals-new-support-center-a-commitment-to-improving-customer-service/#comments Thu, 02 May 2013 13:40:01 +0000 Radha Penekelapati http://blog.ringcentral.com/?p=10735 A few months ago I blogged about how we at RingCentral are working hard to improve the service we provide. Part of that commitment is our new Support Center, introduced just a couple weeks ago. As we continue on our journey to improve the RingCentral customer experience, we are always looking to provide better assets [...]

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