Satmetrix provides cloud-based customer experience management (CEM) software for companies worldwide. The company delivers the technology and expertise to mobilise loyal customers and retain at-risk customers before they churn. Satmetrix offers a variety of cloud-based CEM software to over 300 customers in 40+ languages based on Net Promoter®—a customer loyalty metric and discipline that uses customer feedback to fuel profitable growth. Satmetrix has their global headquarters based in the Silicon Valley, with their EMEA headquarters in London, as well as an additional office in India. With
Emco Wheaton Retail Corporation designs, engineers and markets equipment for vapor recovery, spill containment, overfill prevention and remediation: including steel and composite manholes used by retail gasoline service stations. For over 100 years the company has created innovative designs for service stations and pioneered the vapor recovery nozzle. Emco Wheaton Retail Corporation is headquartered in Wilson, North Carolina and has 50 employees.
Prior to using RingCentral, the staff at Emco Wheaton
Vigor Systems creates content distribution and ad insertion platforms for television channels. Vigor Systems has 25 employees and a market appearance of 3.3 million television ad spots per month. With customers such as CBS and Warner Bros., the company continually strives to create innovative technology. Founded in 2002, Vigor Systems’ headquarters are in La Jolla, Calif.
Vigor Systems previously used Grasshopper as its main phone system. Grasshopper did not provide any physical desk lines, forcing employees to use the app on their personal cell phones. This proved to be an issue
We are pleased to announce that UrtheCast has integrated RingCentral's phone system into its business.
UrtheCast is developing the world’s first high-definition full-color video feed of Earth from space. Two cameras on the International Space Station will stream video, which will be displayed on Urthecast’s web platform or distributed to customers and partners.
A basic account with UrtheCast will be free, giving access to anyone who wants
Teles Properties was named one of Inc. 5000’s “Fastest Growing Companies” in 2013. Why? Because in 2007 Teles opened a unique high-end boutique for luxury real estate that has demonstrated innovative support for its agents and professional service for its customers. With over 40 employees and more than 300 agents, Teles Properties has eleven offices located on the California coast from Orange County to Monterey.
Gene Maggio, Director of Technology at Teles Properties, was managing multiple offices which all had different phone systems. With the company’s rapid growth and
RingCentral customer Tenthwave is a full-service digital agency whose services include social marketing, digital strategy, web design, SEO and sweepstakes management. Headquartered in New York City, Tenthwave also has offices in Chicago, Detroit, San Francisco, Washington, D.C. and on Long Island. Founded in 2010, the firm has more than 100 employees.
Why did Tenthwave adopt RingCentral Office? It comes down to simplicity. Tenthwave used to have three different phone systems in its offices—a Nortel hardwire PBX, a self-managed Asterisk server and Vonage. Meanwhile, the company’s remote employees
Jackson Hewitt Tax Services assists millions of people in preparing local, state and federal tax returns every year. Since 2012, Jim Springfield has been the franchise owner and CEO of 82 Jackson Hewitt locations in Texas, Tennessee and Oklahoma. Springfield’s franchise consists of 450 employees dispersed among 42 storefronts and 40 locations inside Walmart and Sears stores.
Jackson Hewitt Tax Services outlets operate according to seasonal demand and are only open between January and April, a schedule that presents unique IT challenges for the franchise.
RingCentral customer Lakeview Professional Services Inc. provides human resource management, accounting, consulting and safety services for residential construction companies.
Based in Corona, Calif., family-owned Lakeview has 130 office staffers in six different locations and hundreds of remote construction employees spread across California, Nevada and Arizona.
Prior to using RingCentral, Lakeview used a Nortel PBX system that dated back to the 1990s. This system became difficult to maintain, requiring an external technician for all servicing. Understandably, this became expensive and inconvenient.
The voicemail system Lakeview had in place also presented a challenge: It relied