Howard Midstream Energy Partners (HMEP), founded in 2011, is an independent midstream energy company based out of South Texas. They are currently using a RingCentral phone solution to streamline communication across six locations. HMEP is accomplishing this by replacing their archaic on-premises PBX system with RingCentral’s complete, integrated cloud-based business communication system. The new solution enables employees to work efficiently and independently.
In addition, the entire phone system is much easier for HMEP’s IT staff to manage. Prior to RingCentral, HMEP used
RingCentral customer, Optimum Healthcare Solutions Group, was founded in 2003 and provides a wide range of medical and health services for both the individual and larger corporation. The company has grown rapidly into a one-stop-shop that provides full assessment, treatment, rehabilitation and performance continuum for all of its patients. Today, Optimum Healthcare has 32 employees located across 24 clinics, spanning seven counties in the UK.
Life for Optimum Healthcare before RingCentral
Before RingCentral, Optimum Healthcare was receiving upwards of 500 inbound and outbound calls
Resnick & Louis, founded in 2012 by Mitchell J. Resnick and Lena M. Louis, is a law firm specializing in insurance defense, construction defect, commercial litigation, general liability, surety, life and disability litigation, labor and employment law, health care defense, bodily injury defense, worker’s compensation, hospitality and retail, business and corporate law. The firm is headquartered in Scottsdale, Arizona, and has multiple locations in Albuquerque, Bakersfield, Denver, Las Vegas, Irvine, Phoenix, Riverside, Sacramento, Salt Lake City, and San Diego.
Resnick & Louis began
MiCamp Merchant Services is one of the nation's leading credit and debit card processing providers. MiCamp Merchant Services provides services for all types of businesses, offering the best processing options for retail stores, E-commerce and restaurants. The company also offers a wireless merchant function, accounts designed for mobile merchants, as well as companies who process credit card information over the phone. MiCamp Merchant Services has 41 employees and was founded in 2006, their headquarters are located in Phoenix, AZ.
MiCamp Merchant Services has always found
Dickerson Employee Benefits was founded in 1965 with the belief that all people should have equal access to affordable healthcare. The employees at Dickerson Employee Benefits are dedicated to aiding the insurance agent community and their clients by providing quotes, customer service, underwriting, retention, renewal, individual sales and large group consulting services. They are committed to excellence, ensuring each broker receives efficient and caring customer service. Based out of Los Angeles, California, Dickerson Employee Benefits has 58 employees.
For the past ten years,
Satmetrix provides cloud-based customer experience management (CEM) software for companies worldwide. The company delivers the technology and expertise to mobilise loyal customers and retain at-risk customers before they churn. Satmetrix offers a variety of cloud-based CEM software to over 300 customers in 40+ languages based on Net Promoter®—a customer loyalty metric and discipline that uses customer feedback to fuel profitable growth. Satmetrix has their global headquarters based in the Silicon Valley, with their EMEA headquarters in London, as well as an additional office in India. With
Emco Wheaton Retail Corporation designs, engineers and markets equipment for vapor recovery, spill containment, overfill prevention and remediation: including steel and composite manholes used by retail gasoline service stations. For over 100 years the company has created innovative designs for service stations and pioneered the vapor recovery nozzle. Emco Wheaton Retail Corporation is headquartered in Wilson, North Carolina and has 50 employees.
Prior to using RingCentral, the staff at Emco Wheaton
Vigor Systems creates content distribution and ad insertion platforms for television channels. Vigor Systems has 25 employees and a market appearance of 3.3 million television ad spots per month. With customers such as CBS and Warner Bros., the company continually strives to create innovative technology. Founded in 2002, Vigor Systems’ headquarters are in La Jolla, Calif.
Vigor Systems previously used Grasshopper as its main phone system. Grasshopper did not provide any physical desk lines, forcing employees to use the app on their personal cell phones. This proved to be an issue