Did you know you can send a live call straight to voicemail? On RingCentral plans which come with an unlimited number of extensions, this feature can be implemented at no additional cost. If you do need extra extensions, you have the option to add them for a minimal fee. The trick is to add extensions to “mirror” your primary extension. For example,... 

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You wouldn’t want every business call to ring on your mobile – but you can still be available when you’re away from the office. Yes, you can give your customers the human touch they need even after 5 o’clock. Simply set up your phone calls to be answered by your assistant and/or your voice messages to be monitored by the same or another... 

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Imagine you run a business that provides consultancy services. You have tasked Sally with servicing special accounts and Fred with corporate clients. If you’d like to avoid the expense of purchasing additional phone numbers to dedicate to each employee’s extension, how do you set up your RingCentral account so that Sally’s clients’ calls goes... 

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The final article in our call management series takes a look at call forwarding. This highly useful feature enables you to get your business calls wherever you are and wherever you need them to be. By setting up call forwarding, you can send your calls to any phone you want – home, mobile, office or even to a coworker’s phone. Here’s... 

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This article – the latest in our call management series – covers call logs. Get a complete record of every call and fax that’s coming into and going out of your company with call logs. You’ll be able to see the number of the caller, number or extension dialed, calling credits used and time, date and length of the call. You can even... 

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This week’s Call Management Series article describes how to use RingCentral as a virtual calling card. Next time you’re on the road and want to make a call from your hotel room, you can use your RingCentral number to make calls. You’ll save money – and the person you’re calling will see your RingCentral number in their Caller ID. Calls... 

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