Friday Five: 5 Social Media Tips for Entrepreneurs

There’s a new feature in RingCentral’s app for iOS devices: inbound voice-over-internet-protocol (VoIP) support. In addition to offering inbound VoIP, the latest version of the RingCentral iOS app – available for download now in the App Store – addresses a number of bugs. What does inbound VoIP support mean for you? If you’re a RingCentral [...]

Thus far we’ve discussed the new RingCentral Support Center’s Billing, Number Transfer and Company Settings sections. This week we’ll be covering the Auto-Receptionist. What is the Auto-Receptionist? As its name suggests, it controls what callers hear when they reach your RingCentral business number. In Auto-Receptionist, you control your settings for: – Greetings: where you can [...]

In honor of the 137th anniversary of the first phone call, today’s post is dedicated to five ways phones have enhanced business communication. RingCentral surveyed nearly 2,000 people and found some interesting facts about how the phone impacts businesses. I’ve used this survey to come up with today’s Friday Five post. Check out five significant ways [...]

If by chance you happen to encounter any difficulty accessing your voicemail in the usual manner, know that there are actually five different options available to you. You may use: 1) The RingCentral app > Messages 2) The RingCentral online account interface > Messages > Inbox > Play 3) The RingCentral softphone (formerly known as [...]

Wouldn’t it be great to be able to determine whether it’s a personal or a business call that’s coming in to your phone? Not to worry – there is a feature on your account that lets you display the called number (i.e., your RingCentral number) instead of the caller’s number. This feature, called the “Called [...]

Matt Dancik, the founder of real estate investment firm Dancik Capital Group, spends a lot of his time on the phone. He has partners in Southern California and New York with whom he communicates constantly, and he works with title companies, appraisers and property owners across the nation. When Matt founded DCG, he knew much [...]

There are  four different ways you can view faxes received through your RingCentral account: 1. The Message Inbox through the RingCentral web interface Log in to your RingCentral Account via an internet browser. Make sure to enter the correct extension number. Click on Messages >> Inbox. Click View on the corresponding fax message you want to [...]

With RingCentral, you can record phone calls (as an alternative, for example, to taking notes) by simply pressing *9 on your keypad. To end and save the recording, press *9 again, or hang up and the call recording will be saved automatically. To retrieve the call recording, login to your RingCentral online account. Click on [...]

Customizing your fax cover page is easy with the RingCentral Softphone (Call Controller). You can choose from various cover letter templates, or you can create your own and include a company logo. Watch the brief video above for step-by-step instructions. Get more information on RingCentral Fax. Note: at this time, it is not yet possible [...]

The RingCentral softphone (or call controller) is an intuitive software interface that integrates your business phone functions onto your computer. With the RingCentral softphone installed on your PC, you can: Screen callers Answer calls on a PC One-touch call response Route calls on the fly Give callers a text-to-speech message before answering Pick up the [...]