Friday Five: 5 Social Media Tips for Entrepreneurs

“Press 9 for the Directory, 0 for the Operator, 7 for Customer Service or leave a message after the beep. ” That could be your custom voicemail greeting. Such a greeting can give your callers another chance to reach your staff, instead of being sent straight to voicemail when their calls go unanswered. In this [...]

Businesses are fed up with old-school on-premise phone systems’ limitations. But cloud phone services offer features that on-prem systems can’t – at attractive prices, to boot. RingCentral recently worked with Dimensional Research, an independent research firm, to poll about 300 corporate IT decision-makers. Among the survey respondents who are using a private branch exchange (PBX) [...]

RingCentral provides notification options for faxes, fax transmission results, voicemails and more. Do you know how to configure notification settings the way you want? It’s easy to access message and notification settings at the user level. Once you’ve logged in to your RingCentral account, simply hover over Settings and select “My Settings”. You’ll see a [...]

RingCentral introduced a revamped softphone late last year – it’s available as a free download to all RingCentral customers. (Note: you must be on the latest RingCentral platform to download the new softphone.) What does the new softphone do, and how has it been improved? Read on to find out! What’s the softphone for? The [...]

Over the past several months, LinkedIn has implemented numerous updates. If you tweak your profile around these changes, you can increase your visibility, impact and influence on the social network. Today’s Friday Five covers five of LinkedIn’s most important changes and how to use them to your advantage. 1) Updated Privacy Policy and User Agreement. Just [...]

Do you have a business blog? Last year, small businesses were one of the fastest-growing categories (20 percent increase) in Technorati’s directory of more than 1.3 million blogs. Smart move … considering that businesses with blogs – according to HubSpot - report 55 percent more website visitors versus those that do not blog. Sometimes, just getting a [...]

We’ve introduced you to several features within the new RingCentral Support Center over the past several weeks. Today, we’ll discuss the Support Center’s User Settings section. A “user” is a unique extension within a RingCentral account. Users can have their own direct numbers (a.k.a. lines), as well. Why do user settings matter? Whether you are [...]

There’s a new feature in RingCentral’s app for iOS devices: inbound voice-over-internet-protocol (VoIP) support. In addition to offering inbound VoIP, the latest version of the RingCentral iOS app – available for download now in the App Store – addresses a number of bugs. What does inbound VoIP support mean for you? If you’re a RingCentral [...]

Exciting news: For the second year in a row, RingCentral has been named one of AlwaysOn’s 100 companies to watch. AlwaysOn, a media company serving private-company entrepreneurs and executives, conducted a rigorous three-month search for the companies that are disrupting computing the most. The final list of 100 firms – known as the OnDemand Top [...]

Thus far we’ve discussed the new RingCentral Support Center’s Billing, Number Transfer and Company Settings sections. This week we’ll be covering the Auto-Receptionist. What is the Auto-Receptionist? As its name suggests, it controls what callers hear when they reach your RingCentral business number. In Auto-Receptionist, you control your settings for: – Greetings: where you can [...]