Friday Five: 5 Social Media Tips for Entrepreneurs

Are you using desk phones with your RingCentral account? RingCentral offers many different pre-provisioned phone models at a number of price points, so there’s a RingCentral desk phone for everyone. Configuring RingCentral phones is easy – our phones are “Plug and Ring” ready. That means making and receiving calls is as simple as plugging your [...]

Whether you have a RingCentral Fax, RingCentral Professional or RingCentral Office plan, you have the ability to send and receive faxes using your RingCentral account. You can use a variety of devices to send a RingCentral fax. That means your communiques aren’t anchored to a physical fax machine – although, if you have a RingCentral-provisioned [...]

RingCentral’s new Support Center has lots of cool features – not the least of which is the Open a Case section. Open a Case lets you enter the details of your issue into the Support Center web portal. (Look for the black Contact Support button at the top-right corner of the page.) There’s no waiting on hold – [...]

Did you know RingCentral recently introduced an online support portal (a.k.a. the RingCentral Support Center) at http://success.ringcentral.com? Here’s how RingCentral web support can benefit you and your business, should you need help with your RingCentral phone system. 1.     Easy Case Creation With the RingCentral Support Center, creating new support tickets is a snap. [...]

Did you know RingCentral has an app for iOS and Android? With the suite of RingCentral mobile apps, you can easily manage your entire business phone system from your favorite mobile device (as well as make and receive calls using your RingCentral phone number). With the iOS and Android apps, you can even send and [...]

RingCentral provides notification options for faxes, fax transmission results, voicemails and more. Do you know how to configure notification settings the way you want? It’s easy to access message and notification settings at the user level. Once you’ve logged in to your RingCentral account, simply hover over Settings and select “My Settings”. You’ll see a [...]

We’ve introduced you to several features within the new RingCentral Support Center over the past several weeks. Today, we’ll discuss the Support Center’s User Settings section. A “user” is a unique extension within a RingCentral account. Users can have their own direct numbers (a.k.a. lines), as well. Why do user settings matter? Whether you are [...]

A few months ago I blogged about how we at RingCentral are working hard to improve the service we provide. Part of that commitment is our new Support Center, introduced just a couple weeks ago. As we continue on our journey to improve the RingCentral customer experience, we are always looking to provide better assets [...]

Thus far in the “New RingCentral Support Center” series, we’ve discussed the Support Center’s number transfer and billing sections. In today’s post, we’ll walk through its Company Settings section. What are Company Settings? Put simply, they’re settings that affect your RingCentral phone system at the company level – that is, for your main company number [...]

Interested in transferring (a.k.a. porting) an existing telephone number into your RingCentral account? You can manage the entire process online – and our new Support Center can help. Visit the Support Center’s Number Transfer section for information and how-to’s related to number transfers. You’ll find a video overview of the steps involved in a transfer, [...]