Friday Five: 5 Social Media Tips for Entrepreneurs

This article – the latest in our call management series – covers call logs. Get a complete record of every call and fax that’s coming into and going out of your company with call logs. You’ll be able to see the number of the caller, number or extension dialed, calling credits used and time, date and [...]

This week’s Call Management Series article describes how to use RingCentral as a virtual calling card. Next time you’re on the road and want to make a call from your hotel room, you can use your RingCentral number to make calls. You’ll save money – and the person you’re calling will see your RingCentral number [...]

This article – the latest in our call management series - focuses on call recording. Recordings can come in handy when you want to train new employees, evaluate customer-service calls or save conversations for legal reasons. It also eliminates the need to take notes, so you can give each caller your full attention. It’s easy to [...]

In the second article in our call management series, we’re delving into call screening. Use call screening to take control over who can reach you. Based on who’s calling, you’ll be able to choose whether you want to answer the call, block it or send it directly to voicemail. When someone calls your company, you’ll [...]

Today’s tip is the first in a new series about call management. We’re kicking things off with answering rules. Answering rules enable you to control how you want to handle incoming calls. They also give you the flexibility to leave the office and not worry about missing an important call. Are you stepping out for [...]

Have you moved to a new office? Changed your phone number? It’s easy to update your contact information on your fax cover sheets for faxes you send from the Call Controller™. Just follow these steps: 1. From the Call Controller, select Menu > Options > Faxes. 2. Click the Personal Information button. 3. Type in your name, company, [...]

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Want to add contacts from Outlook to your RingCentral account? It’s simple to import contact information directly into RingCentral Contacts. First, you’ll need to create a .CSV file in Outlook. 1. In Outlook, go to File > Import and Export… 2. Select Export to a file and click Next. 3. Select Comma Separated Values (DOS) and click Next. [...]

With version 2.1 of the RingCentral App for iPhone, you can make VoIP calls over Wi-Fi directly from your iPad or iPod Touch. Downloading the app is free for all RingCentral subscribers, and using VoIP means you can save carrier minutes. Simply use your iPad or iPod Touch to make calls using WiFi or a 3G [...]

If you’re like many business owners, you’ve made a New Year’s resolution to grow your business. Yet, to see real results, you need implementable strategies that will actually bring in new customers, increase sales and save you money. RingCentral can be a key component to business growth in 2011. Here’s how: Enabling Customers to Call [...]