Friday Five: 5 Social Media Tips for Entrepreneurs

RingCentral has upgraded its iOS and Android apps! Available today in the App Store and the Play Store, respectively, the latest versions of the RingCentral app include several cool new features. True mobile faxing For the first time, you can use your iOS or Android device to send a RingCentral fax. Just look for the [...]

Whether you have a RingCentral Fax, RingCentral Professional or RingCentral Office plan, you have the ability to send and receive faxes using your RingCentral account. You can use a variety of devices to send a RingCentral fax. That means your communiques aren’t anchored to a physical fax machine – although, if you have a RingCentral-provisioned [...]

RingCentral’s new Support Center has lots of cool features – not the least of which is the Open a Case section. Open a Case lets you enter the details of your issue into the Support Center web portal. (Look for the black Contact Support button at the top-right corner of the page.) There’s no waiting on hold – [...]

Did you know RingCentral recently introduced an online support portal (a.k.a. the RingCentral Support Center) at http://success.ringcentral.com? Here’s how RingCentral web support can benefit you and your business, should you need help with your RingCentral phone system. 1.     Easy Case Creation With the RingCentral Support Center, creating new support tickets is a snap. [...]

RingCentral provides notification options for faxes, fax transmission results, voicemails and more. Do you know how to configure notification settings the way you want? It’s easy to access message and notification settings at the user level. Once you’ve logged in to your RingCentral account, simply hover over Settings and select “My Settings”. You’ll see a [...]

RingCentral introduced a revamped softphone late last year – it’s available as a free download to all RingCentral customers. (Note: you must be on the latest RingCentral platform to download the new softphone.) What does the new softphone do, and how has it been improved? Read on to find out! What’s the softphone for? The [...]

There’s a new feature in RingCentral’s app for iOS devices: inbound voice-over-internet-protocol (VoIP) support. In addition to offering inbound VoIP, the latest version of the RingCentral iOS app – available for download now in the App Store – addresses a number of bugs. What does inbound VoIP support mean for you? If you’re a RingCentral [...]

Thus far we’ve discussed the new RingCentral Support Center’s Billing, Number Transfer and Company Settings sections. This week we’ll be covering the Auto-Receptionist. What is the Auto-Receptionist? As its name suggests, it controls what callers hear when they reach your RingCentral business number. In Auto-Receptionist, you control your settings for: – Greetings: where you can [...]

In honor of the 137th anniversary of the first phone call, today’s post is dedicated to five ways phones have enhanced business communication. RingCentral surveyed nearly 2,000 people and found some interesting facts about how the phone impacts businesses. I’ve used this survey to come up with today’s Friday Five post. Check out five significant ways [...]

If by chance you happen to encounter any difficulty accessing your voicemail in the usual manner, know that there are actually five different options available to you. You may use: 1) The RingCentral app > Messages 2) The RingCentral online account interface > Messages > Inbox > Play 3) The RingCentral softphone (formerly known as [...]