Friday Five: 5 Social Media Tips for Entrepreneurs

With RingCentral, you can record phone calls (as an alternative, for example, to taking notes) by simply pressing *9 on your keypad. To end and save the recording, press *9 again, or hang up and the call recording will be saved automatically. To retrieve the call recording, login to your RingCentral online account. Click on [...]

The RingCentral team is thankful that so many in our community are excited about our upcoming release of Business SMS. Here are a few notable media mentions: ZDNet: Now text this. RingCentral adds messaging to cloud phone service VentureBeat: RingCentral debuts business-class SMS so you can text customers & vice versa  PCWorld: RingCentral’s new SMS [...]

People send billions of texts everyday. In fact, the new generation workforce texts more than they email. Unfortunately, texting at work remains inefficient and unprofessional. Why do I need to use my personal mobile number to text customers or colleagues? Or why can’t I text the Bank of America phone number listed on their website [...]

Need to add an additional phone number to your RingCentral account? Watch the brief video above for instructions. For more information on adding a toll-free number, click here. For plans and pricing, click here.

The concept of “paperless offices” gained popularity when PCs began to proliferate in the mid-1990s. But even though nearly every office worker in the nation now has a computer at his or her desk, there’s no less paper in the corporate world than there was 20 years ago. One reason is faxing. Because the fax [...]

Viewing and printing received faxes via RingCentral’s softphone is easy and intuitive. Plus, faxes are automatically saved — eliminating the need to manually save. Read on for more details. When you receive a fax, go to the softphone’s inbox and double-click on the fax message to open and view the fax. To print the fax: Click [...]

Customizing your fax cover page is easy with the RingCentral Softphone (Call Controller). You can choose from various cover letter templates, or you can create your own and include a company logo. Watch the brief video above for step-by-step instructions. Get more information on RingCentral Fax. Note: at this time, it is not yet possible [...]

Interested in assigning your RingCentral IP phone to a different extension? It’s an easy process, requiring just a couple of clicks in your RingCentral online account. Take note, however: If you change the extension assignment of your IP phone through your online account, it is normal for the phone to reboot. The phone needs to sync the [...]

The RingCentral softphone (or call controller) is an intuitive software interface that integrates your business phone functions onto your computer (read this post for instructions on downloading the RingCentral softphone). There are several interface shortcuts that you may find useful when using the softphone — we’ve compiled a list for you below. Please note: these shortcut commands are Windows only [...]

As Hurricane Sandy gathers steam, our first concern here at RingCentral is that all those in the Eastern U.S. remain safe. We realize many of our east coast customers may be forced to shut down temporarily — if that is the case, watch the video above on changing your company greeting to alert your customers. [...]