Friday Five: 5 Social Media Tips for Entrepreneurs

If you use an IP phone with your RingCentral service, you may have noticed a red message-waiting indicator (MWI) on the top of the phone that lets you know when you’ve received a message. And most of the time it works – somebody calls your company, you’re not available, they leave you a message and [...]

Voice over internet protocol (VoIP) phone systems are gaining traction for both personal and business use. What’s so great about online telephony – and why is it grabbing market share from old-line telecom providers? Here are 10 of the biggest reasons: 1. Hosted phone solutions require no on-site equipment. That means you have more space [...]

Hagaman Insurance Group, a life, health and dental insurance brokerage, is located just off the Jersey Shore in the township of Toms River. The town, with its bucolic central business district and miles of water frontage, is normally quiet. But when Hurricane Sandy struck in the fall of 2012, Toms River was anything but peaceful. [...]

Vanity phone numbers can provide a highly effective marketing lure. A few decades since the introduction of 1-800-FLOWERS and 1-800-LAWYERS, both are still going strong. Fast forward to 2013, and not a whole lot has changed. The positive impact of vanity numbers on marketing primarily boils down to leveraging the power of mnemonics. One study found [...]

Most RingCentral customers rely on their phone systems to contact customers, vendors and partners – standard business use cases. But there are some in the RingCentral-verse who have much more innovative ways of making the most of their RingCentral service. RingCentral Superfan Owen McGab Enaohwo is one of the latter. Owen and his business partners [...]

“Knowledge is power. Information is power. The secreting or hoarding of knowledge or information may be an act of tyranny camouflaged as humility.” – Robin Morgan In today’s world, information is abundant. Social media and blogging, by enabling information sharing, can open many doors for businesses by helping them learn how to better plan for [...]

In honor of the 137th anniversary of the first phone call, today’s post is dedicated to five ways phones have enhanced business communication. RingCentral surveyed nearly 2,000 people and found some interesting facts about how the phone impacts businesses. I’ve used this survey to come up with today’s Friday Five post. Check out five significant ways [...]

We’re big fans of Fast Company magazine – it covers design, innovation, entrepreneurship and business success in a visually compelling and entertaining way. So we are excited to announce that Naveen Gupta, our chief product officer, authored a piece that appears this week on FastCompany.com. Naveen notes in his article the growing importance of text [...]

Cloud computing is revamping entire industries – and telecommunications is no exception. Compared to the legacy phone systems they’re designed to replace, cloud phone services like RingCentral are easier to access, more mobile-friendly and better able to bring virtual workforces together. How do RingCentral Office’s features improve accessibility, mobility and unity for businesses? Read on: [...]

If by chance you happen to encounter any difficulty accessing your voicemail in the usual manner, know that there are actually five different options available to you. You may use: 1) The RingCentral app > Messages 2) The RingCentral online account interface > Messages > Inbox > Play 3) The RingCentral softphone (formerly known as [...]