There is no disputing that the evolution of telecommunications has been played out in popular culture – particularly TV. From prehistoric phones to space-age video chat, we’ve seen it all on our favorite shows through the years. To capture this link between pop culture and telecommunications, we bring to you ten memorable phones in TV history. If... read more


Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter. The Details: Create a short video (no longer than 2 minutes) describing... read more


Would you rather spend time with your smartphone than your special someone? If so, you’re by no means alone! In survey results announced today in a press release from RingCentral, 84% of women admitted to finding their smartphones to be downright sexier than their spouses. Is this smartphone obsession the result of our relentless need for 24/7 access... read more


The Top Eight Ways to Scare Away Business

 | Friday, October 29, 2010  

With Halloween just around the corner, we thought we’d count down the top ways to scare away business. Yes, customers can be spooked even before you get the opportunity to sell them anything. Are you guilty of any of these horrifically bad telecommunication strategies? 8. Have Your Mom, Spouse, Son, or Babysitter Answer Your Business Phone This is... read more


Endangered and Extinct Phone Equipment

 | Thursday, June 24, 2010  

From the once highly innovative to the downright clunky, here’s a list of phone equipment that has disappeared or is on its way to extinction.        Rotary Dial Phones  Introduced nearly 100 years ago, rotary dial phones were ubiquitous in homes and businesses across the United States for decades. Hard on the fingers and painfully slow... read more


No one likes being put on hold. Listening to bad music while waiting for customer service is truly like adding insult to injury. A few minutes of being assaulted with elevator music versions of easy-listening hits from a bygone era can get on the nerves of even your best customers. Your choice of On Hold Music should communicate the values of your... read more


Hollywood has taken some liberty over the years in it’s interpretation of the real world. Usually these liberties show up most obviously in concepts such as time travel and the basic physics of the material universe. But cell phones have not been spared from Hollywood’s sometimes exaggerated portrayal. Below are some of the better examples... read more