From the once highly innovative to the downright clunky, here’s a list of phone equipment that has disappeared or is on its way to extinction.     Rotary Dial Phones Introduced nearly 100 years ago, rotary dial phones were ubiquitous in homes and businesses across the United States for decades. Hard on the fingers and painfully slow to use,... 

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All RingCentral Mobile and Office numbers are smart numbers, meaning they accept both voice and fax messages. But there are times when you may want to designate a number as fax or voice only. For example, what if you’d like to give customers a dedicated fax number, or want to prevent your voice line from being bombarded with fax spam? We’ve... 

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A FollowMe answering rule forwards all calls to a single number such as a cell phone, an off-site desk or a hotel room. Use this handy answering rule if you know you’ll be at a single location for an extended period of time. To set up a custom FollowMe Answering Rule: 1. Click the My Settings tab on the main menu. 2. Click Answering Rules from... 

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Departments are a great way to distribute customer calls to different teams within your company, or for a very small company to give customers the impression that it’s a much larger organization. A department is a group of extensions you assign as department agents. Like extensions, you can assign a department extension numbers, voicemail boxes... 

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There are times when you simply can’t take a customer call. You’ve got meetings to hold, clients to see and lunches to attend. With RingCentral, you can do all these things without interruptions and without ever missing a single call. Get instant notifications by email or SMS when you receive voice or fax messages, incoming calls or outbound... 

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Browsing through voicemail on an answering machine or a cell phone is a clumsy process. First, you have to listen to all your messages to get to the messages that count. Then, you have to replay an entire message if you’ve missed any details. And finally, you have to listen to each message to know who it’s from and when they called. Visual... 

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