When first impressions mean so much, it’s essential to get off to a good start with your customers. With a custom greeting, you can set the right tone for your company, department or voicemail and present a polished, professional image right from the start. To create a new greeting: 1. Go to your RingCentral account and click My Settings. 2. Click... 

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Transfer calls on the fly with Call Flip Stepping out of the office? Heading back to your desk? Try Call Flip the next time you’re on the move. This nifty feature enables you to transfer calls between any two phones. Flip a call from a desk phone to a mobile phone or a mobile phone to a home phone …you get the idea. To set up Call Flip: Log... 

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From the once highly innovative to the downright clunky, here’s a list of phone equipment that has disappeared or is on its way to extinction.     Rotary Dial Phones Introduced nearly 100 years ago, rotary dial phones were ubiquitous in homes and businesses across the United States for decades. Hard on the fingers and painfully slow to use,... 

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All RingCentral Mobile and Office numbers are smart numbers, meaning they accept both voice and fax messages. But there are times when you may want to designate a number as fax or voice only. For example, what if you’d like to give customers a dedicated fax number, or want to prevent your voice line from being bombarded with fax spam? We’ve... 

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If you know how to send an email, you already know how to send a fax. But first, make sure the email address you wish to fax from is the same as the Contact Email Address on file for your account. To find your contact email address, log in to your account and go to My Settings > Personal Information. If you want to send a fax from an address... 

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A FollowMe answering rule forwards all calls to a single number such as a cell phone, an off-site desk or a hotel room. Use this handy answering rule if you know you’ll be at a single location for an extended period of time. To set up a custom FollowMe Answering Rule: 1. Click the My Settings tab on the main menu. 2. Click Answering Rules from... 

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