Cloud computing has definitely been a hot IT topic for the last couple of years. Most small business owners have a basic understanding of this rapidly evolving technology, but many are still unfamiliar with much of the terminology that surrounds cloud computing.
Before delving into the some of the most common cloud-related terms, let’s first define... 
Thanks to mobile technology, being a small business owner no longer means being tied to an office for 12 hours a day. With the benefits of a mobile device, not only can you keep up with email and social media sites on the go, you can literally have all of the benefits of a professional phone system in the palm of your hand.
RingCentral mobile apps are...
Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter.
The Details:
Create a short video (no longer than 2 minutes) describing...
Not so many years ago, obtaining a phone system for your small business meant purchasing expensive and complex hardware, as well as having a technician to set it up and maintain it. For many business owners, the cost and inconvenience were enough to prevent them from investing in a professional phone system. When you now consider the benefits of cloud-based...
In this first post of a two part blog series about selecting the best office space for your small business, we’ll be sharing the signs of when it might be time to venture beyond a home office. On Monday, we’ll be providing you with creative and cost-effective solutions when you need outside office space – all on the RingCentral...
Get more control over your calls—and block annoying ones you don’t want. Let RingCentral take care of calls and faxes from numbers that don’t have Caller ID.
Here’s how to block calls:
1. Log in to your account, and click My Settings.
2. Select Blocked/Allowed Numbers from the menu on the left-hand side.
3. Check the box next to Block all calls...
Bonjour, hola, konnichiwa! Want to make or forward calls to other countries? Just adjust your settings in your RingCentral account, and you’ll be all set to go global.
1. In your online account, go to My Settings > Account Summary.
2. Look for the International Calling link. If your account is enabled, you should see the word Enabled.
If you...
Download RingCentral for iPhone version 2.0, released September 23, 2010, and make VoIP calls over Wi-Fi!
Now you can:
• Use your iPhone with RingCentral without using carrier minutes.
• Make calls using your iPod Touch or iPad.
• Make local calls to the US while traveling internationally.
To enable VoIP calling:
1. Download RingCentral for iPhone.
2....
Travelling abroad? Working from home? Use RingOut to make calls using your RingCentral phone system from any phone or computer.
RingOut will help you:
1. Save money
The system calls you first before connecting your call, so you won’t be charged for making an outbound call. Use it from a hotel room, for example.
2. Maintain a professional appearance...
Before you take in the sights of Paris or meet with the office in Tokyo, make sure your RingCentral account is set up for international calling.
Log in to your online account.
Go to My Settings > Account Summary.
Look for the International Calling link to see if it’s enabled.
If your account isn’t enabled,...
Now that you’ve read our Tuesday Tip about setting up music on hold, we’d thought we’d carry on the musical theme with some basics on how to choose on hold music that best promotes your brand image while also keeping your callers entertained. With a variety of new music options available at RingCentral, you’ll definitely find something just...
Hey, DJ! Play music for your customers while they wait. Not only will on-hold music keep them entertained, it’s good for business too — it’ll make your business sound more professional, establish your brand, and cut down on customer hang-ups.
To set up music on hold:
1. Log in and click My Settings.
2. Click Music on Hold under Call Settings.
3....
There’s a myth that VoIP can be “free” when dialing international numbers. But this is only true if the other recipient of your call is using a pure VoIP client. Often, as is mostly the case when dialing internationally for work, your employees will be calling a traditional landline which will incur termination costs. And increasingly,...
Loading ...
Follow @RingCentral