Cloud computing has definitely been a hot IT topic for the last couple of years. Most small business owners have a basic understanding of this rapidly evolving technology, but many are still unfamiliar with much of the terminology that surrounds cloud computing. Before delving into the some of the most common cloud-related terms, let’s first define... read more


Whether you have a small retail shop or a multi-national enterprise, a website is necessary for a variety of very important reasons. First, it’s a primary way to market your products or services. It’s the place to tell the world what you’re all about and the solutions you provide. And, because most of us are now searching for businesses online... read more


Thanks to mobile technology, being a small business owner no longer means being tied to an office for 12 hours a day. With the benefits of a mobile device, not only can you keep up with email and social media sites on the go, you can literally have all of the benefits of a professional phone system in the palm of your hand. RingCentral mobile apps are... read more


Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter. The Details: Create a short video (no longer than 2 minutes) describing... read more


Not so many years ago, obtaining a phone system for your small business meant purchasing expensive and complex hardware, as well as having a technician to set it up and maintain it. For many business owners, the cost and inconvenience were enough to prevent them from investing in a professional phone system. When you now consider the benefits of cloud-based... read more


In this first post of a two part blog series about selecting the best office space for your small business, we’ll be sharing the signs of when it might be time to venture beyond a home office. On Monday, we’ll be providing you with creative and cost-effective solutions when you  need outside office space – all on the RingCentral... read more


With over 300,000 Google Android™ phones being activated each and every day, there is no disputing the popularity of the Android which now rivals iPhone and Blackberry. And with loads of available apps and tremendous functionality, it’s no wonder Android users are steadfastly devoted to their phones. Of course, we’ve heard from many customers... read more


Get more control over your calls—and block annoying ones you don’t want. Let RingCentral take care of calls and faxes from numbers that don’t have Caller ID. Here’s how to block calls: 1. Log in to your account, and click My Settings. 2. Select Blocked/Allowed Numbers from the menu on the left-hand side. 3. Check the box next to Block all calls... read more


Make It Easy For Customers to Contact You

 | Wednesday, November 10, 2010  

Even though your customers are more likely than ever to find you through an online search, they’re still likely to pick up the phone and call you before buying from you. So, it’s essential that they can find your phone number easily on a number of internet locations. Of course, you’ll need to start with having your phone number on your website,... read more


Here’s an advanced tip for users that are familiar with HTML. Many of you may already be using a RingMe button to give customers the ability click-to call access to your business (click here for a quick refresher on RingMe). And while we offer a range of ever-so-stylish RingMe buttons, you may want to create your own RingMe button image that’s a... read more


Have you ever wanted to share a voice or faxed message with a colleague? Thanks to RingCentral’s integration with MicroSoft Outlook, it’s as easy as sending an email. Just make sure you’ve installed RingCentral Call Controller™. Want to fax something to one of your Outlook contacts? Go to File > Print and select RingCentral Internet Fax as... read more


For small business owners, a toll free number is well worth the investment.  An 800, 888, 877, or 866 (855 available in October) number can support marketing efforts and increase the ability to serve customers. If you’ve been on the fence about whether or not you should get a toll free number for your business, here are a few reasons why it’s a... read more


With RingCentral Call Controller™, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with the phone functionality you require – from your computer. Using Call Controller, you’re able to: Screen calls Take calls on your PC or Mac View call logs and return calls with a single click Route calls... read more