Imagine you run a business that provides consultancy services to your customers. You have tasked Sally with servicing special accounts and Fred with corporate clients.
If you’d like to avoid the expense of purchasing additional phone numbers to dedicate to each employee’s extension, how do you set up your RingCentral account so that Sally’s clients’... 
Cloud computing has definitely been a hot IT topic for the last couple of years. Most small business owners have a basic understanding of this rapidly evolving technology, but many are still unfamiliar with much of the terminology that surrounds cloud computing.
Before delving into the some of the most common cloud-related terms, let’s first define...
Thanks to mobile technology, being a small business owner no longer means being tied to an office for 12 hours a day. With the benefits of a mobile device, not only can you keep up with email and social media sites on the go, you can literally have all of the benefits of a professional phone system in the palm of your hand.
RingCentral mobile apps are...
Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter.
The Details:
Create a short video (no longer than 2 minutes) describing...
Not so many years ago, obtaining a phone system for your small business meant purchasing expensive and complex hardware, as well as having a technician to set it up and maintain it. For many business owners, the cost and inconvenience were enough to prevent them from investing in a professional phone system. When you now consider the benefits of cloud-based...
In this first post of a two part blog series about selecting the best office space for your small business, we’ll be sharing the signs of when it might be time to venture beyond a home office. On Monday, we’ll be providing you with creative and cost-effective solutions when you need outside office space – all on the RingCentral...
In the second article in our call management series, we’re delving into call screening.
Use call screening to take control over who can reach you. Based on who’s calling, you’ll be able to choose whether you want to answer the call, block it, or send it directly to voicemail.
When someone calls your company, you’ll see their Caller ID information...
With over 300,000 Google Android™ phones being activated each and every day, there is no disputing the popularity of the Android which now rivals iPhone and Blackberry. And with loads of available apps and tremendous functionality, it’s no wonder Android users are steadfastly devoted to their phones.
Of course, we’ve heard from many customers...
Get more control over your calls—and block annoying ones you don’t want. Let RingCentral take care of calls and faxes from numbers that don’t have Caller ID.
Here’s how to block calls:
1. Log in to your account, and click My Settings.
2. Select Blocked/Allowed Numbers from the menu on the left-hand side.
3. Check the box next to Block all calls...
Since 2002, when the first smartphone BlackBerry was released, users have been well-known for being fiercely loyal to these handheld devices. Hence, the development of the affectionately given, colloquial term – the “Crackberry”. Eight years since its introduction, BlackBerry is still a favorite for millions worldwide, and since the launch of...
Here’s a great way to have even more control over your calls. If you’re on another call and don’t want to be interrupted, send a quick message to the caller using text-to-speech technology.
Download the Call Controller™, if you haven’t already. When a call comes in, you’ll see the caller’s name and number and have several options.
Use...
For small business owners, a toll free number is well worth the investment. An 800, 888, 877, or 866 (855 available in October) number can support marketing efforts and increase the ability to serve customers. If you’ve been on the fence about whether or not you should get a toll free number for your business, here are a few reasons why it’s a...
With RingCentral Call Controller™, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with the phone functionality you require – from your computer. Using Call Controller, you’re able to:
Screen calls
Take calls on your PC or Mac
View call logs and return calls with a single click
Route calls...
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