Cloud computing has definitely been a hot IT topic for the last couple of years. Most small business owners have a basic understanding of this rapidly evolving technology, but many are still unfamiliar with much of the terminology that surrounds cloud computing. Before delving into the some of the most common cloud-related terms, let’s first define... read more


Thanks to mobile technology, being a small business owner no longer means being tied to an office for 12 hours a day. With the benefits of a mobile device, not only can you keep up with email and social media sites on the go, you can literally have all of the benefits of a professional phone system in the palm of your hand. RingCentral mobile apps are... read more


Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter. The Details: Create a short video (no longer than 2 minutes) describing... read more


Not so many years ago, obtaining a phone system for your small business meant purchasing expensive and complex hardware, as well as having a technician to set it up and maintain it. For many business owners, the cost and inconvenience were enough to prevent them from investing in a professional phone system. When you now consider the benefits of cloud-based... read more


In this first post of a two part blog series about selecting the best office space for your small business, we’ll be sharing the signs of when it might be time to venture beyond a home office. On Monday, we’ll be providing you with creative and cost-effective solutions when you  need outside office space – all on the RingCentral... read more


Countless small business owners are finally breathing a sigh of relief after completing their tax returns in time to meet the April 18th filing deadline. Did you spend hours or even days sifting through reports, receipts, and forms? If you were overwhelmed by the amount of paperwork involved with filing this year’s taxes, there are strategies that... read more


Call Management Series: Call Logs

 | Tuesday, March 22, 2011  

The next article in our call management series covers call logs. Get a complete record of every call and fax that’s coming into and going out of your company with call logs. You’ll be able to see the number of the caller, number or extension dialed, calling credits used, and time, date, and length of the call. You can even see if the call was recorded.... read more


This week’s Call Management Series article is how to use RingCentral as a virtual calling card. Next time you’re on the road and want to make a call from your hotel room or discover your cell phone is dead, use your RingCentral number to make calls. You’ll not only save money but also display your RingCentral number as the Caller ID. And the calls... read more


With over 300,000 Google Android™ phones being activated each and every day, there is no disputing the popularity of the Android which now rivals iPhone and Blackberry. And with loads of available apps and tremendous functionality, it’s no wonder Android users are steadfastly devoted to their phones. Of course, we’ve heard from many customers... read more


Get more control over your calls—and block annoying ones you don’t want. Let RingCentral take care of calls and faxes from numbers that don’t have Caller ID. Here’s how to block calls: 1. Log in to your account, and click My Settings. 2. Select Blocked/Allowed Numbers from the menu on the left-hand side. 3. Check the box next to Block all calls... read more


The Top Eight Ways to Scare Away Business

 | Friday, October 29, 2010  

With Halloween just around the corner, we thought we’d count down the top ways to scare away business. Yes, customers can be spooked even before you get the opportunity to sell them anything. Are you guilty of any of these horrifically bad telecommunication strategies? 8. Have Your Mom, Spouse, Son, or Babysitter Answer Your Business Phone This is... read more


Since 2002, when the first smartphone BlackBerry was released, users have been well-known for being fiercely loyal to these handheld devices. Hence, the development of the affectionately given, colloquial term – the “Crackberry”. Eight years since its introduction, BlackBerry is still a favorite for millions worldwide, and since the launch of... read more


For small business owners, a toll free number is well worth the investment.  An 800, 888, 877, or 866 (855 available in October) number can support marketing efforts and increase the ability to serve customers. If you’ve been on the fence about whether or not you should get a toll free number for your business, here are a few reasons why it’s a... read more