Directing Calls Based on Caller ID

 | Tuesday, January 17, 2012  

Imagine you run a business that provides consultancy services to your customers. You have tasked Sally with servicing special accounts and Fred with corporate clients. If you’d like to avoid the expense of purchasing additional phone numbers to dedicate to each employee’s extension, how do you set up your RingCentral account so that Sally’s clients’... read more


Tuesday-Tip   Have you ever considered when was an ideal time of the year to recognize valuable customers through a cost and time saving method while promoting your business? RingCentral is sharing the opportunity of how to successfully accomplish this by celebrating customer appreciation for the month of November. Customer appreciation is an... read more


We recently reached out to a segment of the Spiceworks VoIP community of IT professionals to find out their thoughts and opinions about VoIP technology and cloud-based phone systems.  Of those who answered our online survey, we gained much insight including this interesting finding – 82% of respondents who don’t use VoIP for business communications... read more


Are You Working This Labor Day?

 | Sunday, September 4, 2011  

Labor Day weekend is here – the time to celebrate the end of the summer with a barbecue, picnic, or even a leisurely three day weekend get-away. Yet, for small business owners, holiday weekends are often spent working. A common complaint when running a small business is that it is all-consuming, leaving little time for family, friends, and other... read more


Cloud computing has definitely been a hot IT topic for the last couple of years. Most small business owners have a basic understanding of this rapidly evolving technology, but many are still unfamiliar with much of the terminology that surrounds cloud computing. Before delving into the some of the most common cloud-related terms, let’s first define... read more


Whether you have a small retail shop or a multi-national enterprise, a website is necessary for a variety of very important reasons. First, it’s a primary way to market your products or services. It’s the place to tell the world what you’re all about and the solutions you provide. And, because most of us are now searching for businesses online... read more


Thanks to mobile technology, being a small business owner no longer means being tied to an office for 12 hours a day. With the benefits of a mobile device, not only can you keep up with email and social media sites on the go, you can literally have all of the benefits of a professional phone system in the palm of your hand. RingCentral mobile apps are... read more


Calling all owners of frustrating, headache causing hardware! Want to go to Las Vegas? Here’s your chance. We’ve just extended the deadline for our No Hardware Video Contest. The new deadline for video submissions is now Friday, August 5th to give you two extra weeks to enter. The Details: Create a short video (no longer than 2 minutes) describing... read more


With the advancement of the Internet and social media, small businesses, and even solo entrepreneurs, can now easily project themselves as much bigger enterprises. Yet, many business owners discover that bigger isn’t always better when it comes to developing an image. In fact, playing up the fact that your business is small can offer a variety of... read more


The RingCentral Reseller Program

 | Thursday, July 7, 2011  

Are you an IT or telecommunications consultant who is passionate about RingCentral? Would you like to share the benefits of the #1 cloud-based business phone system with your customers while also enabling yourself to build an extra monthly income stream? With The RingCentral Reseller Program you’ll receive the highest commissions in the industry.... read more


While there is no one winning formula for business success, there does seem to be personality or character traits that most successful business owners share. In a 2010 study by the Guardian Life Small Business Research Institute that polled over 1,000 business owners, the following traits were found to be the most common among them. Ability to Collaborate At... read more


As part of our series “Beyond the Office,” today we’re sharing a few strategies for business owners who want a more flexible work environment for themselves and their employees. For those who build flexibility into their business model, the benefits can be substantial. The entrepreneurial spirit often sprouts from the dream of getting away from... read more


In this first segment  of our special series “Beyond the Office,” we take a closer look at how small business owners can leverage today’s innovations to give them more freedom to choose how and where they work. Small business owners often struggle with the challenges of taking a vacation. Almost all mental health experts agree that time away... read more