Before you take in the sights of Paris or meet with the office in Tokyo, make sure your RingCentral account is set up for international calling. Log in to your online account. Go to My Settings > Account Summary. Look for the International Calling link to see if it’s enabled. If your account isn’t enabled, you won’t see the International... 

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All business owners have questions from time to time. Whether you’re pondering how to best file your tax return or just need to know how to correctly punctuate a sentence, you do have resources at your fingertips. The following toll-free numbers are worth keeping handy when you’re in need of some free advice.  The SBA 1-800-827-5722 Do... 

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Now that you’ve read our Tuesday Tip about setting up music on hold, we’d thought we’d carry on the musical theme with some basics on how to choose on hold music that best promotes your brand image while also keeping your callers entertained. With a variety of new music options available at RingCentral, you’ll definitely find... 

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Hey, DJ! Play music for your customers while they wait. Not only will on-hold music keep them entertained, it’s good for business too — it’ll make your business sound more professional, establish your brand, and cut down on customer hang-ups. To set up music on hold: 1. Log in and click My Settings. 2. Click Music on Hold under Call Settings. 3.... 

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For small business owners, a toll-free number is well worth the investment.  An 800, 888, 877 or 866 (855 available in October) number can support your marketing efforts and increase your ability to serve customers. If you’ve been on the fence about whether or not you should get a toll free number for your business, here are a few reasons why... 

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With the increasing number of hours that we’re all working online, it can sometimes seem like an interruption to answer the phone. However, while it can feel like a chore to pick up a call when you’re entrenched in another task, it’s always smart to consider that every time the phone rings, it may be a new customer wanting to learn about... 

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