A fascinating survey conducted by RingCentral shows an emerging trend in the way America’s small businesses are operating. Here’s the scoop. When I first started writing for RingCentral, one of the ideas thrown around in our early brainstorming sessions was to open up the data that customers were providing the company in order to help business... 

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Despite the economy, analysts expect this holiday season to be brisk for retailers. Here are some simple, inexpensive steps your business can take to ensure maximum revenue this year. Whether it’s because of the sluggish economy or the falling cost of making products overseas, this year retailers are slashing prices on electronics and other consumer... 

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Mobility is everything when you travel during the holiday season, so we want to remind you of some of the best features for road warriors that are included in your RingCentral plan. By adjusting a few settings, you’ll be well on your way to greater peace of mind – knowing your clients’ needs are taken care of even while you’re... 

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1) Spies OK, that’s a bit exotic, but the earliest adopters of sending voice packets as data were intelligence agencies that were testing it as a secure communication method. And now the NSA is openly adopting VoIP to improve organizational efficiencies. 2) Carriers Telecom companies were amongst the first to use VoIP. Anyone remember MCI? The... 

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This post offers three simple but powerfully effective ways in which even first-time entrepreneurs can achieve higher profits, attract new clients and build their brand. 1) Will I need more than one extension? Offering toll-free numbers for sales and local numbers for support are small but critically important aspects of brand marketing that should... 

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We surveyed our SMB customers and found that nearly half of their employees spend 75% of their time working away from the office. Given this statistic, it’s clear that mobility is paramount in today’s business world. With features like call forwarding and multiple extensions, RingCentral gives your business the ability to stay connected... 

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