One Phone Number = Increased Trust In the five years I worked as a professional telecommuter, my number one rule was always “be reachable.” This meant almost always having my work phone number routed directly to my home number or cell. I remember one memorable nighttime call from an Australian coworker looking to leave me a voicemail. It... 

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With the economy as uncertain as it is, everyone is looking for ways to cut spending and improve their bottom line. Diane Meyers, directing analyst for Infonetics Research, has found that one way companies are cutting costs is by turning to VoIP and virtual PBX for their business communications: Demand for residential and business VoIP services continues... 

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The toll free 800 number has come into its own as a recognized sign of a serious business. These numbers, however, are showing surprising strengths, even in markets where you wouldn’t expect them to make such a difference. For instance, you’d think that people doing business with local businesses would prefer to dial the local number. And you’d... 

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