RingCentral Cures Communications Headache for Medical Alert Device Firm

As part of a new series at RingCentral, we’re highlighting some of our most interesting customers and how RingCentral helps their employees, business and customers. This week we are featuring LifeGuardian Technologies, LLC, a distributor of life saving emergency medical alert devices who recently made the switch to RingCentral Office for their business needs. When you think of virtual offices,... [Read more]

Tuesday Tip: Add a Click-to-Call Button to Your Website

Here’s a feature that’s as simple as it sounds. The RingMe button gives your customers the ability to contact you directly from your website with a simple click of their mouse, free of charge. Put a RingCentral RingMe button on your blog, website—even your Microsoft Outlook® email signature—with minimal effort. Here’s how: 1) Log in to your RingCentral account 2) Click RingMe... [Read more]

Is It Time to Get a Toll Free Number?

Most people get a local number when they start their business and don’t realize until much later that they should have gotten a toll free number. The signs are there, but most businesspeople don’t recognize them. Take this short survey to help you decide if it is time to make the switch. Y/N Question   1. Are the majority of my customers outside of my area code?   2.... [Read more]

7 Essential Steps to Starting a New Business

When you decide to form a small- to medium-sized business, the first steps are obvious: think of something people want, get a DBA, hire employees, etc. After you have created the company, then it is time to get to work, right? Not necessarily. In today’s technology age, there are several steps that you should do now. 1) The Business Plan Developing a business plan is a must, but it doesn’t... [Read more]

Tuesday Tip: Use Call Logs to expand your reach

It’s a simple fact: Customers use your number to reach your company. So it makes sense to deploy local numbers where you want to reach more customers and explore new markets. Get started by taking a look at your call logs to see where most of your calls are coming from. If you’re a nationwide business with a toll-free number, use Call Logs to look for opportunities in places where you’d like... [Read more]

Your Virtual Office in the Clouds

We take a rather complex term and break it down into its feature components using the example of the Virtual Office. As we mentioned in a previous post on cloud computing, the term itself is hotly debated and its definitions are segmented. So let’s use the example of how Cloud Computing has allowed for the “Virtual Office.” Cloud computing, at its core, is the ability for someone... [Read more]

Tuesday Tip: Block unwanted phone calls

Call blocking is a great way to take only the calls you want to take. If you’ve had to deal with a string of pesky, unwanted calls, this will help you keep the funny business out of your business. To activate call blocking: Log in. Select My Settings Select Blocked/Allowed Numbers in the left navigation pane. You can elect to block individual numbers as well as entire area codes, pay phones, and... [Read more]

What Do I Do with My Old Fax Machine?

When a business converts to faxing over the internet, they suddenly have a problem with their old fax machine. This bulky machine is taking up space in the office that could be used for a bigger printer, shelving for reams of paper or even left empty to make the office look cleaner. However, simply throwing it into the garbage bin is not environmentally friendly. Here are three easy and low-cost... [Read more]

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